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- Tasks: Lead a stunning manor house hotel and inspire a passionate team.
- Company: Luxury New Forest Manor House Hotel with a rich history.
- Benefits: Competitive salary, birthday duvet day, and discounts at local attractions.
- Why this job: Shape the future of a premier destination and make a real impact.
- Qualifications: Proven experience in hotel management and strong people skills.
- Other info: Opportunity for variety and challenge in a beautiful location.
The predicted salary is between 36000 - 60000 £ per year.
A stunning 41-bedroom manor house hotel set in the heart of the New Forest is seeking an exceptional General Manager to lead its operation. This is a rare opportunity to take the helm of a beautifully restored historic property with an established reputation, thriving event business, and an exciting growth trajectory.
About The Hotel
- Elegant manor house with 41 individually designed bedrooms
- Part of the New Forest Hotels collection, a long-standing, family-owned group dedicated to authentic New Forest hospitality since 1988
- Popular destination for weddings, private celebrations, and corporate events
- Well-loved by locals and visitors alike for its hospitality, dining, and tranquil setting
- A dedicated, passionate team focused on delivering warm, memorable guest experiences
The Role
As General Manager, you will be the driving force behind the property’s operational and commercial success. You’ll lead from the front, inspiring your team to deliver exceptional service while ensuring the hotel continues to thrive as a premier destination in the New Forest.
Key Responsibilities
- Full responsibility for hotel operations across rooms, F&B, and events
- Ensuring consistently high service standards and guest satisfaction
- Overseeing a busy and diverse events calendar, including weddings
- Delivering commercial targets, revenue growth, and cost management
- Leading, developing, and motivating a high-performing hospitality team
- Acting as brand ambassador, building strong relationships with guests, suppliers, and the local community
- Ensuring effective compliance, health & safety, and property standards
About You
You will be a confident leader who combines commercial acumen with exceptional people skills and a genuine passion for hospitality. We’re looking for someone who:
- Has proven experience as a General Manager or equivalent senior hotel management experience (preferably in a boutique / luxury / country house setting)
- Thrives in a hands-on, guest-focused environment
- Is experienced in managing event-led operations
- Has strong financial understanding and the ability to drive revenue
- Brings energy, vision, and professionalism to every part of the role
What’s On Offer
- Competitive salary (negotiable based on experience)
- Opportunity to lead an exceptional property in a highly desirable location
- Supportive ownership and the autonomy to shape the future of the hotel
- A role full of variety, challenge, and the chance to make a real impact
- A duvet day on your birthday
- Hospitality Action Wellbeing EAP
- Discounts to local attractions and across our Collection.
General Manager employer: New Forest Hotels
Contact Detail:
New Forest Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the New Forest area. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the hotel and introduce yourself. A face-to-face meeting can leave a lasting impression and show your genuine interest in the role.
✨Tip Number 3
Prepare for interviews by researching the hotel’s history and its unique offerings. Tailor your answers to reflect how your experience aligns with their values and goals, especially in delivering exceptional guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional guest experiences, as this is what we value at StudySmarter.
Tailor Your Application: Make sure to customise your CV and cover letter for the General Manager role. Highlight relevant experience in managing hotel operations, events, and leading teams, so we can see how you fit perfectly with our vision.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information logically, making it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and gives you the best chance of standing out in the selection process.
How to prepare for a job interview at New Forest Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its history, unique features, and what sets it apart in the New Forest. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to its success.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss your approach to team management and how you inspire and motivate staff. Share specific examples of how you've successfully led teams in the past, especially in high-pressure situations.
✨Demonstrate Financial Acumen
Since the role involves driving revenue and managing costs, brush up on your financial skills. Be ready to discuss how you've previously achieved commercial targets and improved profitability. Use concrete figures and outcomes to back up your claims.
✨Engage with the Community
The hotel values strong relationships with the local community. Think about ways you've engaged with local businesses or initiatives in your previous roles. Be ready to share ideas on how you would enhance the hotel's presence and reputation within the New Forest area.