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- Tasks: Join our team to assist in housekeeping, reception, and food & beverage services.
- Company: Charming hotel in the stunning New Forest, perfect for nature lovers.
- Benefits: Competitive pay, service charge, birthday off, and discounts at local attractions.
- Other info: Enjoy a supportive environment where every day brings new experiences.
- Why this job: Experience a dynamic role with a friendly team and varied responsibilities.
- Qualifications: Hospitality experience preferred but not essential; a positive attitude is key.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about hospitality and looking for a versatile role in a stunning location? We are a charming small cosy hotel nestled in the heart of the New Forest, and we’re looking for a friendly, reliable, and hardworking General Assistant to join our fantastic team. This is a hands-on position offering a variety of duties across different areas of the business.
Key Responsibilities:
- Housekeeping: Help maintain the cleanliness of guest rooms and public areas, ensuring they meet our high standards of presentation.
- Reception: Greet guests with a warm welcome, check-in/check-out, answer phone calls, assist with bookings and provide local information.
- Food & Beverage: Assist in setting up and serving breakfast, prepare and serve our food offering throughout the day, serve drinks from the bar. Ensure a high standard of food service and cleanliness in the dining area.
About You:
- Experience: Previous experience in housekeeping, hospitality or customer service is preferred but not essential.
- Skills: A friendly and approachable attitude, excellent communication skills, and a flexible approach to tasks.
- Team Player: You’ll be working with a small, close-knit team, so being able to work well with others is key.
- Passion for Hospitality: Enthusiasm for delivering great guest experiences and a keen eye for detail.
Why Join Us?
- Stunning Location: The New Forest offers beautiful surroundings, perfect for those who love nature and outdoor activities.
- Variety: This is a dynamic role with the chance to work in different areas of the hotel, ensuring no two days are the same.
- Friendly Team: Join a supportive and welcoming team, dedicated to creating memorable experiences for our guests.
- Competitive Pay: Competitive rates of pay, plus service charge, a day off on your birthday, Hospitality Action Wellbeing EAP, TiPJAR, discounts to local attractions and across our Collection.
If you love working in a busy and rewarding environment, where every day brings something new, we’d love to hear from you! We look forward to hearing from you and potentially welcoming you to our team!
General Assistant, Reception/F&B employer: New Forest Hotels
Contact Detail:
New Forest Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant, Reception/F&B
✨Tip Number 1
Get to know the hotel and its vibe before your interview. Check out their website and social media to understand their style and values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your communication skills! Since you'll be greeting guests and working closely with a small team, being friendly and approachable is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your flexibility! In a hands-on role like this, being adaptable is crucial. Think of examples from your past experiences where you've had to juggle different tasks or step in to help out a teammate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're keen on joining our fantastic team right from the start. We can’t wait to see your application!
We think you need these skills to ace General Assistant, Reception/F&B
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. Share any experiences or stories that highlight your love for creating memorable guest experiences – it’ll make you stand out!
Tailor Your Application: Make sure to customise your application to reflect the specific role of General Assistant. Mention how your skills and experiences align with the key responsibilities listed in the job description, like housekeeping and food service.
Be Friendly and Approachable: Since we’re looking for a friendly and reliable team member, ensure your tone is warm and inviting. Use a conversational style in your writing to convey that you’d be a great fit for our close-knit team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at New Forest Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a General Assistant. Familiarise yourself with tasks like housekeeping, reception duties, and food & beverage service. This will help you demonstrate your enthusiasm and readiness to jump in wherever needed.
✨Showcase Your People Skills
Since this role involves a lot of guest interaction, be prepared to discuss your communication skills and how you handle different situations. Share examples of times you've provided excellent customer service or worked well in a team. A friendly and approachable attitude is key!
✨Emphasise Your Flexibility
This position requires a flexible approach to tasks, so be ready to talk about your adaptability. Think of instances where you've successfully juggled multiple responsibilities or stepped outside your comfort zone to help out a colleague or guest.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Share what excites you about working in a hotel environment and how you aim to create memorable experiences for guests. A genuine passion can set you apart from other candidates!