At a Glance
- Tasks: Welcome guests and provide exceptional service at our beautiful hotel.
- Company: Join the vibrant team at Forest Lodge Hotel in Lyndhurst.
- Benefits: Enjoy 28 days holiday, career development, and discounts at local attractions.
- Other info: Must have own transport; public transport links are limited.
- Why this job: Be part of a community that creates magical experiences for guests.
- Qualifications: Confident communication skills and a passion for hospitality.
The predicted salary is between 26437 - 26437 £ per year.
We currently have an exciting opportunity for a Hotel Receptionist to join our team based at Forest Lodge Hotel in Lyndhurst. Joining us on a full time, permanent basis you will receive a competitive salary of up to £26,436.80 per annum. At New Forest Hotels our purpose is to enrich the lives of those within our community by providing the best New Forest Hospitality. Our vision is realised through creating a warm, sincere environment where everyone can connect, be creative and thrive.
As a collection of hotels, we provide our teams with the opportunity to work across our venues giving everyone the chance to develop themselves both professionally and personally. All we ask is that our people have the right mind-set which is highlighted in our core values:
- Be BRAVE, take ownership
- Collaborate together as a TEAM
- Develop, NURTURE and care
- Be OPEN and communicate honestly
Benefits of joining us as our Hotel Receptionist:
- 28 days holiday per year, plus a duvet day on your birthday (contracted roles only)
- Fantastic career development and training opportunities
- Free staff parking
- Hospitality Action Wellbeing EAP, TiPJAR
- Discounts to local attractions and across our Collection
As our Hotel Receptionist you will need:
- A confident telephone manner
- Motivation towards meeting set targets and goals
- A practical and confident approach to problem-solving
- A strong work ethic and willingness to learn
Our ideal Hotel Receptionist will:
- Be full of energy and enthusiasm with a personality to match
- Be passionate about hospitality and delivering an exceptionally high standard of service to customers
- Be available to work 40 hours per week including evenings, weekends and bank holidays
- Have your own transport as public transport links are limited
Are you the one? Do you have the skills and experience and want to join a community who take conscious actions, with natural spirit and are story tellers, creating enriching experiences for our guests? Our venues are remote in location - we ask that before you apply you make yourself familiar with the location and have an understanding of how you might travel to us, please note public transport links are limited and our shift patterns vary.
Due to the high volume of applicants that we receive, we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.
Full Time Receptionist - Forest Lodge Hotel in Lyndhurst employer: New Forest Hotels
New Forest Hotels is an exceptional employer that values creativity and personal growth, offering a vibrant work culture where every team member can thrive. With competitive salaries, commission opportunities, and a supportive environment, employees are encouraged to develop their skills while crafting unforgettable experiences for clients in the picturesque setting of England's New Forest. Join us to be part of a dedicated team that celebrates success and fosters lasting relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Receptionist - Forest Lodge Hotel in Lyndhurst
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like New Forest Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to New Forest Hotels
Don't be shy about reaching out to New Forest Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Full Time Receptionist - Forest Lodge Hotel in Lyndhurst
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about New Forest Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at New Forest Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
