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- Tasks: Plan and execute unforgettable weddings and events while building strong client relationships.
- Company: Join a vibrant team at Burley Manor, known for its exceptional hospitality.
- Benefits: Enjoy 28 days holiday, flexible hours, and discounts at local attractions.
- Why this job: Be part of creating magical moments and enriching experiences for guests.
- Qualifications: GCSEs in Maths and English, sales experience preferred, and a passion for customer service.
- Other info: Own transport required; great career development opportunities await!
The predicted salary is between 22700 - 27270 £ per year.
We currently have an exciting opportunity for a Wedding and Events Executive to join our team based at our Burley Manor, Ringwood. Joining us on a full‑time, permanent basis you will receive a competitive salary of £27,270.00 per annum plus commission. A typical working week will be spread over 5 days, 40 hours a week, including weekend working as standard: Tuesday to Saturday or Wednesday to Sunday.
Benefits of joining us:
- 28 days holiday per year, plus a duvet day on your birthday
- Fantastic career development and training opportunities
- Free staff parking
- Hospitality Action Wellbeing EAP
- Discounts to local attractions and across our Collection
- Competitive commission scheme
Responsibilities:
- Handling inbound and outbound emails and phone enquiries to take enquiries through to final details.
- Liaising with prospective clients, providing detailed quotes and invoices as required.
- Assist account management upfront with guidance, upselling and operational planning considerations.
- Take ownership for new relationships and the development and securement of new business.
- Meet and greet prospective clients and action from initial show round, confirmation and detailed transfer to account management following signed contracts.
- Manage all customer contact; follow up enquiries with proposals leading to contract creation and accounting.
- Attending, presenting and networking at exhibitions, events and internal meetings to perform duties and aid business development.
- Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
- Ensure all current bookings and appointments are handed over to the relevant departments within an appropriate timeframe.
What we’re looking for:
- Can demonstrate the highest levels of honesty and integrity at all times.
- Constantly encouraging, supporting and helping your colleagues to be the best they can be.
- Committed to outstanding customer experience.
- Be an ambassador for NFH in everything you do ensuring a positive environment is upheld.
- Be courteous and polite to both customers and colleagues.
- Show your loyalty to the NFH brand by promoting the business as a great place to work as well as to stay.
Qualifications & Experience:
- Minimum GCSE (or equivalent qualification), grade ‘C’ or above in Math’s and English.
- Extensive knowledge and understanding of Microsoft Excel, Word and Outlook.
- Good, confident telephone manner.
- A willing team player with a flexible working attitude.
- Practical and confident approach to problem solving.
- Organised and happy to work on own initiative.
- Sales experience is preferred.
Are you the one? Do you have the skills and experience and want to join a community who take conscious actions, with natural spirit and are story tellers, creating enriching experiences for our guests? Then click apply today! We’d love to hear from you. Our venues are remote in location so your own transport is essential.
Due to the high volume of applicants that we receive, we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.
Wedding and Events Executive in England employer: New Forest Hotels
Contact Detail:
New Forest Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wedding and Events Executive in England
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with Burley Manor and its unique offerings. This way, when you meet potential clients, you can confidently showcase what makes it special and how their events can shine here.
✨Tip Number 2
Network like a pro! Attend local events and exhibitions to connect with potential clients and industry professionals. Remember, every conversation is a chance to create new relationships that could lead to future bookings.
✨Tip Number 3
Follow up, follow up, follow up! After meeting potential clients, send them a friendly email or give them a call to check in. This shows your commitment and helps keep you top of mind when they’re ready to book.
✨Tip Number 4
Be proactive in upselling! When discussing event details, suggest additional services or upgrades that could enhance their experience. This not only boosts your commission but also shows you care about making their event unforgettable.
We think you need these skills to ace Wedding and Events Executive in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for events and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Wedding and Events Executive role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at New Forest Hotels
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Understand what makes their events special and be ready to discuss how your skills can enhance their offerings. This shows genuine interest and helps you stand out.
✨Showcase Your Sales Skills
Since sales experience is preferred, prepare examples of how you've successfully managed client relationships or closed deals in the past. Be ready to discuss specific situations where you’ve upsold or provided exceptional customer service.
✨Practice Your Communication
As a Wedding and Events Executive, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling client inquiries or presenting quotes, to get comfortable.
✨Dress the Part
First impressions matter! Dress professionally but also in a way that reflects the hospitality industry. Think smart-casual, as you want to convey both professionalism and approachability, which is essential for this role.
