At a Glance
- Tasks: Coordinate training activities and ensure operational staff are fully trained and compliant.
- Company: Join a supportive team at New Forest District Council, committed to public service excellence.
- Benefits: Competitive salary, generous leave, hybrid working, and employee discounts.
- Why this job: Make a real impact by helping frontline teams deliver high-quality services to the community.
- Qualifications: Strong admin skills, confident with digital systems, and excellent communication abilities.
- Other info: Dynamic work environment with opportunities for career development and a good work/life balance.
The predicted salary is between 27939 - 30372 £ per year.
Looking for an exciting new opportunity? Help us deliver training and learning to our frontline operations. We have the perfect opportunity if you enjoy working with a dynamic and diverse operational business support team.
About you
You are an organised, detail-orientated administrator who can manage multiple priorities while remaining calm under pressure. You enjoy working with a wide range of people and have excellent communication skills. You have:
- Strong administrative and coordination skills.
- Confidence using databases, spreadsheets and digital systems.
- The ability to build positive relationships with staff, managers and external providers.
- Experience in training coordination, HR administration or workforce development (desirable).
- An understanding of operational services or health & safety compliance (advantageous but not essential).
- A positive can-do attitude will also be beneficial in the role.
About the role
We’re looking for an organised, proactive and people-focused Training Administrator to join our Operations Services team. This role is essential to ensuring that all operational staff across the service are fully trained, competent and compliant in their roles—from waste and recycling to grounds maintenance, street cleaning, fleet, and other frontline services. You will coordinate the end-to-end administration of training activities, making sure colleagues have the right skills, at the right time, to deliver high-quality services to our residents. Working at a depot one day supporting the multi-service operations teams, and another working on training administration duties, building strong relationships across the operations and administration teams.
Key responsibilities
- Maintain and update the training database, records and compliance logs for all operational teams.
- Coordinate mandatory, statutory and role-specific training, including induction programmes, refresher courses, vocational qualifications and health & safety requirements.
- Liaise with internal managers, external training providers and accrediting bodies to schedule courses and assessments.
- Monitor training expiries and proactively arrange re-certifications.
- Produce regular reports on training compliance for managers and supervisors.
- Support the development of training plans and competency frameworks.
- Assist with organising in-house training sessions, venues, resources and equipment.
- Provide excellent administrative support, ensuring training processes run smoothly across the department.
Please note, this post is subject to a basic DBS check.
What’s in it for you?
- £27,939-30,372 per annum (pay award pending)
- 24 days annual leave plus bank holidays, plus an additional 5 days for 5 years local authority continuous service
- Hybrid Working which will involve working at Marsh Lane depot, Lymington, Hardley depot, Hythe, as well as homeworking
- Local Government Pension Scheme and AVC provision
- Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees)
- Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants
- A Cycle to Work scheme which could save you around 40 percent on cycles and accessories
About us
As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims. At NFDC we believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally, where ideas are actively sought and self-development promoted. We also recognise the value of a highly motivated and engaged workforce, and we actively promote a good work/life balance. We’re keen to support career development and help all colleagues to be the best they can be.
If you’re ambitious and passionate, are driven to deliver high quality public services, and want to be part of our team which you can nurture and develop, we welcome your application.
If you’re interested
Please see the candidate booklet for more information about working at the Council and the job description. If you are interested in this position and meet the criteria, we would be happy to hear from you. For an informal chat about the role please contact Vanessa.constant@nfdc.gov.uk, Business Support & Cemetery Services Manager.
Closing Date: 11pm Sunday 12 April 2026
Interview Date: Provisionally Monday 27 April and Tuesday 28 April 2026 - TBC
Training Administrator (Operations) in Pennington employer: NEW FOREST DISTRICT COUNCIL
Contact Detail:
NEW FOREST DISTRICT COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Administrator (Operations) in Pennington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and the role inside out. Think about how your skills match what they’re looking for, especially in training coordination and operational services.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple priorities or coordinated training activities. This will highlight your fit for the Training Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at NFDC.
We think you need these skills to ace Training Administrator (Operations) in Pennington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Training Administrator. We want to see how you can bring your organisational and communication skills to our dynamic team!
Showcase Your Experience: If you've got experience in training coordination or HR administration, don’t hold back! Share specific examples that demonstrate your ability to manage multiple priorities and build positive relationships with colleagues and external providers.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our fantastic team!
How to prepare for a job interview at NEW FOREST DISTRICT COUNCIL
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Training Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as coordinating training activities and maintaining compliance logs. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As an organised and detail-oriented administrator, it's crucial to highlight your ability to manage multiple priorities. Prepare examples from your past experiences where you've successfully juggled various tasks, especially in high-pressure situations. This will reassure the interviewers that you can handle the demands of the role.
✨Build Rapport with Interviewers
Since this role involves liaising with a diverse range of people, it's important to showcase your excellent communication skills during the interview. Be friendly, engage with your interviewers, and ask thoughtful questions about the team and their operations. This will help you build a positive connection and demonstrate your people-focused approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations related to training coordination. Think of examples where you've had to resolve issues or improve processes in previous roles. This will help you illustrate your proactive attitude and capability to contribute positively to the team.