ICT Senior Analyst in Lyndhurst

Ready for a New Challenge? Join Us in Driving Digital Transformation! New Forest District Council is embarking on an ambitious Digital Transformation journey to support our Future New Forest strategy. Our goal is to reshape how we serve our community—enhancing customer experience, safeguarding our finances, and embedding sustainability at the heart of everything we do.

We’re looking for a passionate and skilled ICT Senior Analyst to join our Applications Development team. If you're excited by the idea of using technology to make a real difference, this could be the perfect role for you.

What You’ll Be Doing

In this role you’ll play a pivotal part in supporting and enhancing our revenues and benefits processes, acting as a skilled system administrator with a strong technical focus. You will take ownership of system configuration, serve as a primary link between our supplier and internal support teams, and lead key activities across audit, data migration and end-to-end testing. Working closely with our Senior Analyst and Project Manager, you’ll contribute to continuous optimisation, ensuring our platform is robust, efficient and aligned to evolving business needs.

What You’ll Bring

• Strong technical background in application delivery, preferable knowledge of NEC systems, but not essential.
• Experience in using Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools).
• Experience supporting both cloud-based and on-premise applications.
• A solid understanding of data integration and system connectivity.
• Experience leading technical projects.
• Familiarity with ITIL and Agile methodologies.

Why Join Us?

You’ll be part of a friendly, supportive team that’s making a real impact across the council. We offer:

• 27 days annual leave plus bank holidays
• Local Government Pension Scheme with AVC options
• Employee Assistance Programme – 24/7 legal, financial, and personal support
• Hybrid working – flexible mix of remote and on-site work
• Discounts at major retailers, supermarkets, and restaurants
• Cycle to Work Scheme – save up to 40 percent on bikes and accessories

We are proud to be a Disability Confident Employer and offer a range of active staff networks, including: Equality, Diversity & Inclusion (EDI) Group, LGBTQ+ Network, Women’s Network, Early Careers Network, Neurodiversity Network.

At NFDC we recognise that every colleague plays a vital part in delivering high-quality services to our communities. We are committed to creating a supportive and inclusive environment where people feel valued for the work they do and the strengths they bring. We aim to foster a culture where people feel confident to share ideas, contribute their expertise, and develop through meaningful conversations with their managers and supported learning opportunities.

Whilst we have our corporate values, LEAF (Learning, Empathy, Ambition, Fairness), we understand that different teams work in different ways, and we want our values to be lived in ways that make sense locally while staying true to our shared purpose as an organisation. We want colleagues to thrive, which is why we promote wellbeing, balance, and opportunities for learning and progression.

If you are passionate about making a difference, committed to delivering excellent public services, and looking for a place where you can develop and continue to grow, we would be delighted to receive your application.

Closing date: 7th August 2026

Interview dates: 24th & 25th August 2026