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- Tasks: Support HR queries and manage employee relations with empathy and professionalism.
- Company: New Forest Care, a dedicated provider of care for vulnerable children.
- Benefits: Enhanced leave, sick pay, maternity/paternity leave, and employee discounts.
- Why this job: Make a real difference in the lives of children while building your HR career.
- Qualifications: 2+ years HR experience and CIPD Level 3 essential.
- Other info: Join a supportive team with a focus on personal and professional growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
The Human Resources function within New Forest Care plays an integral part in supporting our businesses and is known internally as the People Team. It offers professional HR support and guidance to each area of the organisation.
Role Overview
- Working Hours: 37.5 hours per week Monday to Friday 9am to 5:00pm (Part Time Consider)
- Location: Office Based - Hythe, Hampshire
- Salary: up to ÂŁ and DOE
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
What you will be doing
- Be one of the main points of contact for all HR queries within the team, advising remotely via MS Teams and face to face.
- Advise and guide our Operational managers on issues related to employee relations in line with Company policy and ACAS best practice.
- Advise and guide our colleagues in an empathetic manner on issues related to employee relations in line with Company policy and ACAS best practice.
- Manage an ongoing generalist caseload including and not limited to Family Friendly Leave, Disciplinary, Capability, Grievance and Long‑Term Sickness.
- Manage all administrative paperwork in relation to case work in line with the HR Team SLAs.
- Ensure that all HR case data is kept up to date and managed in line with the HR Team SLAs.
- Manage a case load of colleagues referred to our Occupational Health Provider, following up with managers and colleagues to embed reasonable adjustments and wellbeing.
- Provide support to the Head of the People Team.
What we’re looking for
- Experience in managing cases from a risk perspective with both a commercial but empathetic approach.
- Highly experienced in case management in a high volume, agile environment.
- Experienced in use of a case log.
- 2+ years HR Generalist experience.
- CIPD L3 essential; CIPD L5 or working towards it desirable.
- Experience in HR Bamboo is not expected but would be advantageous.
About New Forest Care
New Forest Care is a bespoke residential, education and therapeutic childcare provider dedicated to providing unconditional care to the most vulnerable children and young people. Our approach is flexible and adaptable, working with local authorities, parents and carers. We are advocates of our children, and putting their safety and well-being first is at the centre of our decision making. Established in June 2001, we have 12 small-scale residential children’s homes and 7 school sites that also accept day students who are not in our care. Our education facilities which are Ofsted rated as “Outstanding”, also include a school farm and Outdoor Learning Centre, along with a Forest School. We are based mainly in the Southampton Waterside Area and Romsey.
Why work for New Forest Care?
New Forest Care wants to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:
- Enhanced Annual Leave depending on length of service.
- Company Sick Pay Scheme.
- Company Paid Maternity & Paternity Leave.
- Reward and Discount scheme.
- Refer a friend bonus.
- Free eye test and a contribution towards the frames.
- A comprehensive Employee Assistance Programme.
- Free Parking.
- Regular Employment Engagement including ongoing recognition vouchers.
All roles are subject to DBS; any offer made will be conditional until checks are completed to a satisfactory standard. New Forest Care is committed to safeguarding and promoting the welfare of Children and Young People, applicants must be willing to undergo appropriate child protection screening, including employment references and DBS check.
People Team Advisor in Southampton employer: New Forest Care Ltd
Contact Detail:
New Forest Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Team Advisor in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral. Don’t be shy; we all love a good natter!
✨Tip Number 2
Prepare for those interviews! Research common HR scenarios and think about how you’d handle them. We want you to shine, so practice your responses and maybe even role-play with a mate.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique self come through in your conversations. We’re looking for someone who fits into our People Team vibe, so don’t hold back!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows you’re keen and keeps you fresh in their minds. We love it when candidates take that extra step!
We think you need these skills to ace People Team Advisor in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Team Advisor role. Highlight your HR experience, especially in case management and employee relations, as these are key aspects of the job.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for HR and your understanding of New Forest Care's mission. Share specific examples of how you've supported colleagues in previous roles, showing your empathetic approach.
Showcase Relevant Qualifications: Don’t forget to mention your CIPD qualifications! If you're working towards CIPD L5, let us know. This shows your commitment to professional development, which we value highly.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at New Forest Care Ltd
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially around employee relations and case management. Familiarise yourself with ACAS best practices and be ready to discuss how you've applied these in previous roles.
✨Show Empathy
Since the role involves advising colleagues on sensitive issues, demonstrate your empathetic approach during the interview. Share examples of how you've handled difficult conversations or supported colleagues through challenging situations.
✨Be Ready for Scenario Questions
Prepare for scenario-based questions that test your problem-solving skills in a high-volume environment. Think about past experiences where you managed cases effectively and be ready to explain your thought process.
✨Understand the Company Culture
Research New Forest Care and understand their mission and values. Be prepared to discuss how your personal values align with theirs, especially regarding the care and well-being of vulnerable children and young people.
