At a Glance
- Tasks: Assist in managing accounts receivable and ensure timely debt collection.
- Company: Join a friendly team at New Era Energy with a supportive culture.
- Benefits: Enjoy 20 days holiday, health insurance, and a pension scheme.
- Other info: Hybrid role with social events and career growth opportunities.
- Why this job: Make an impact in finance while developing your skills in a dynamic environment.
- Qualifications: 3 years credit control experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Reports to - Accounts Receivable Manager
Salary & hours - 20 days holiday + bank holidays /40 working hour week
Location - Harlow Head Office
Job Purpose
Assist the Credit Control Manager in the smooth running of the Accounts Receivable function. Assisting the Credit Control Manager with day‑to‑day accounts receivable tasks and helping to effectively minimise the company’s debtor ledger whilst maintaining excellent customer service. To aid with the smooth day to day running of the company’s Finance Department.
Key Responsibilities
- Must have experience with customer onboarding credit checks, analysing financials using a credit reference agency and ensuring they are carried out thoroughly and no customers are receiving credit that is not insured, or has sufficient justification if granting a discretionary limit.
- Obtaining credit insurance if required.
- Monitoring and actioning Creditsafe reports.
- Review and releasing of any sales orders that have hit triggers for finance review - such as overdue balances/over credit limits.
- Timely and effective collection of all debts and customers payments including reviewing aged debtors and chasing overdue accounts proactively with the aim of minimising the roll‑over of old debt through telephone and email.
- Maintaining contact with clients to ensure invoices are cleared for payment before they become a debt.
- Issuing of debt reminders/notification of legal action for overdue customers.
- Raising legal claims.
- Issuing of bad debt claims with insurers.
- Production and distribution of customer statements.
- Production and distribution of customer reminders.
- Implement special measures for customers who meet specific criteria.
- Very high level of liaison resolving queries both internally and externally around outstanding invoices.
- Banking customer cheques.
- Taking adhoc card payments over the phone.
- Maintaining customer accounts with accurate notes and actions.
- Raising Credit notes.
- Journals relating to AR.
- Send copies of invoices and PODs to customers.
- Supporting with any other adhoc duties that may be required.
Person Specification
- At least 3 years prior experience of working in a professional credit control department.
- Customer Credit Checking experience essential.
- Experience with an ERP systems highly desirable. (Netsuite or similar)
- Competent in Microsoft Office products including Excel.
- Ability to establish and maintain good client relationships, both internally and externally at all levels.
- Believes in and exhibits good customer care skills.
- Written and oral communication skills with attention to detail.
- Calm, confident manner to handle potentially uncomfortable conversations and fast paced environment.
- Pro‑active nature.
- Enthusiastic, self‑motivated and reliable.
- Strong organisational skills.
- Drive, determination, and ownership of role.
In return we offer
- Death in service benefit after 1 year's employment
- Hybrid role
- 20 days holiday + 8 bank holidays, 1 extra day of holiday for every full year of service up to 25 days
- A net contributions pension scheme (Employer 4% / Employee 5%)
- Recommend a friend policy (£250)
- Christmas hamper
- A friendly and welcoming work environment offering Summer and Christmas social events
- Departmental incentives
- Yearly flu Jab (optional)
Job Type: Temporary Contract length: 3 months
Our Benefits
At New Era Energy, we recognise that our employees are at the heart of our success. That's why we are committed to creating a supportive, rewarding and positive working environment where employees feel valued and appreciated.
- 20 days annual leave, increasing with length of service up to 25 days, plus 8 bank holidays
- Private health insurance after 1 year of employment
- Death in service benefit after 1 year of employment
- Company pension scheme with employer contributions of 4% and employee contributions of 5%
- Long service award Policy for 5,10 and 15 years
- Wellbeing Support TELUS Health Employee Assistant Programme available for all employee
- Additional Perks Recommend a friend scheme and receive a bonus when your referral successfully completes probation
- Christmas hamper provided to employees
Our Working Environment
Company Christmas and Summer social events Friendly and supportive team environment
Credit Controller (FTC 3 Months) in Harlow employer: New Era Fuels Ltd.
At New Era Energy, we pride ourselves on being an excellent employer, offering a supportive and rewarding work environment in our Harlow Head Office. With a strong focus on employee well-being, we provide generous benefits including up to 25 days of holiday, private health insurance, and a company pension scheme, alongside opportunities for professional growth and a friendly team culture that celebrates achievements through social events and incentives.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (FTC 3 Months) in Harlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit checks and customer relations. We want you to showcase your experience confidently, so practice answering common questions related to accounts receivable.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller role. We love seeing applications directly from candidates who are keen on joining our team!
We think you need these skills to ace Credit Controller (FTC 3 Months) in Harlow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with customer onboarding, credit checks, and any relevant ERP systems you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your proactive nature and strong organisational skills, and don’t forget to show off your enthusiasm for the role.
Showcase Your Communication Skills:Since this role involves liaising with clients and resolving queries, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at New Era Fuels Ltd.
✨Know Your Numbers
Brush up on your financial analysis skills, especially around credit checks and debtor management. Be ready to discuss how you've handled customer onboarding and credit assessments in the past. This will show that you understand the core responsibilities of the role.
✨Demonstrate Customer Care
Prepare examples of how you've maintained excellent customer service while managing debts. Think about times when you resolved disputes or helped clients clear invoices before they became overdue. This will highlight your ability to balance assertiveness with empathy.
✨Familiarise Yourself with Tools
If you have experience with ERP systems like Netsuite, make sure to mention it. If not, do a bit of research on common tools used in credit control. Showing that you're tech-savvy can give you an edge, especially if you can relate it to your previous roles.
✨Practice Your Communication Skills
Since the role involves liaising with clients and internal teams, practice articulating your thoughts clearly and confidently. Prepare for potential tough conversations by thinking through how you'd handle uncomfortable situations, ensuring you come across as calm and professional.
