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For Companies At a Glance
- Tasks: Manage client accounts, ensuring satisfaction and exploring growth opportunities.
- Company: Fast-growing business with a focus on customer relationships.
- Benefits: Private health insurance, generous holiday, and pension contributions.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact on customer success.
- Qualifications: Sales experience and strong relationship management skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new opportunity in a fast-paced and fast-growing established business. To grow, manage and maximize on existing customers providing full support for the customers’ needs ensuring they receive the best possible service as well as upselling on all product lines and building long and trustworthy working relationships with our customers.
Responsibilities
- To manage a set of existing clients to achieve activity, retention, and customer satisfaction targets.
- Building relationships with your clients and with a focus on exploring growth opportunities within these clients.
- Management of customer pricing and margin.
- Ensure that customers’ orders are processed correctly and delivered efficiently.
- To recognize opportunity within your accounts to provide and identify opportunities to sell additional products & services to customers, eg telemetry, tank cleaning.
- Ensure accurate information, notes and quotes are regularly updated on every customer account.
- Ensure every customer in your tier is contacted depending on how often they order.
- Working closely with the sales support administrators.
- Attend training days where required.
KPIs
- Outgoing calls.
- Existing account growth.
- Upselling across all product lines.
Person Specification
- Prior experience of working within a sales role.
- A strong track record of relationship management both with internal and external stakeholders.
- Believes in and exhibits good client care.
- Excellent organisational and prioritisation skills, demonstrating that you can manage a complex portfolio in a fast-paced environment.
- Works well under pressure.
- To work well within a team as well as on own initiative.
- Positive can-do attitude at all times.
- Written and oral communication skills.
In return we offer
- Private health insurance after 1 year’s employment.
- Death in service benefit after 1 year’s employment.
- 20 days holiday + 8 Bank holidays, 1 extra day of holiday for every full year of service up to 25 days.
- A net contributions pension scheme (Employer 4% / Employee 5%).
- Recommend a friend policy (£250).
Disclaimer: New Era Fuels do not work with recruitment agencies. If you are a candidate interested in this position, please apply for this role directly on the job board or contact the HR department via our ’working for us’ page on the New Era Fuels website.
Sales Account Manager in Harlow employer: New Era Energy
Contact Detail:
New Era Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager in Harlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Show us that you understand their business and how you can help grow their client relationships. Tailor your answers to highlight your experience in upselling and managing accounts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply directly through our website! It shows initiative and ensures your application lands right where it needs to be. Plus, we love seeing candidates who are keen to join our team!
We think you need these skills to ace Sales Account Manager in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Account Manager role. Highlight your experience in relationship management and upselling, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for sales and how you can contribute to our team. Mention why you’re excited about working with us and how you align with our values.
Showcase Your Communication Skills: Since this role requires excellent written and oral communication, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at New Era Energy
✨Know Your Clients
Before the interview, research the company’s existing clients and their needs. Understanding their customer base will help you demonstrate how you can build and maintain strong relationships, which is crucial for a Sales Account Manager.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully upsold products or services. Highlight your ability to identify growth opportunities within accounts, as this aligns perfectly with the role's responsibilities.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple accounts and prioritise tasks in a fast-paced environment. Use real-life scenarios to illustrate your organisational skills and how they contribute to customer satisfaction and retention.
✨Exhibit a Positive Attitude
Throughout the interview, maintain a positive can-do attitude. Employers are looking for candidates who not only have the skills but also the right mindset to thrive under pressure and work well within a team.