At a Glance
- Tasks: Drive new customer acquisition and grow revenue in the wholesale fuel market.
- Company: Join New Era Energy, a supportive and rewarding workplace.
- Benefits: Enjoy 20-25 days leave, private health insurance, and a pension scheme.
- Other info: Be part of a friendly team with great career development opportunities.
- Why this job: Make an impact by building relationships and driving business growth.
- Qualifications: Strong communication skills and a passion for sales.
The predicted salary is between 30000 - 40000 £ per year.
To drive new customer acquisition and revenue growth in the wholesale fuel market by building a qualified pipeline, converting prospects into new trading accounts, and retaining/expanding those accounts through the first 90 days to establish repeat buying. The role operates within business-set target pricing and governance to protect margin and ensure a clean approval trail where exceptions are required.
Key Responsibilities
- New Business Prospecting & Pipeline Creation
- Identify, target and engage new customers via outbound calling, email campaigns, referrals, warm lead follow-up, reactivation of lapsed accounts, and targeted list building.
- Segment prospects by suitability (sector fit, volume potential, location, credit profile, delivery feasibility).
- Create and maintain a pipeline of qualified opportunities with clear next actions and timings.
- Qualification & Needs Discovery
- Understand customer operating model and buying behaviour (usage, delivery requirements, supplier pain points, ordering cadence, decision makers).
- Capture key commercial info: estimated litres/month, delivery locations and delivery constraints, product requirements (e.g., DERV, gas oil, HVO if relevant), current supplier and switching triggers, service expectations (delivery windows, invoicing preferences).
- Provide quotes in line with target pricing and margin guidelines set by the business.
- Follow the pricing governance process for exceptions (approval thresholds, competitor evidence, volume justification).
- Drive conversion from quote → first order through structured follow-up, objection handling, and value-led selling (reliability, service, responsiveness).
- New Account Onboarding & Early Lifetime Value
- Ensure smooth onboarding of new customers: credit/terms process support, first order completion and feedback.
- Build repeat ordering habits within the first 30–90 days through proactive service and scheduled follow-up.
- CRM & Commercial Administration
- Maintain accurate CRM records: contacts and decision makers, activity logs and next steps, pricing notes and approvals.
- Produce weekly updates on pipeline, conversion rate, forecast, and activity.
At New Era Energy, we recognise that our employees are at the heart of our success. That’s why we are committed to creating a supportive, rewarding and positive working environment where employees feel valued and appreciated.
Employee Benefits
- 20 days annual leave, increasing with length of service up to 25 days, plus 8 bank holidays.
- Private health insurance after 1 year of employment.
- Death in service benefit after 1 year of employment.
- Company pension scheme with employer contributions of 4% and employee contributions of 5%.
- Long service award policy for 5, 10 and 15 years.
- TELUS Health Employee Assistant Programme available for all employees.
- Recommend a friend scheme and receive a bonus when your referral successfully completes probation.
- Christmas hamper provided to employees.
- Company Christmas and Summer social events.
- Friendly and supportive team environment.
New Business Account Manager in Harlow employer: New Era Energy
At New Era Energy, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that prioritises employee well-being and growth. With competitive benefits such as increasing annual leave, private health insurance, and a robust pension scheme, we ensure our team members feel valued and motivated. Located in a dynamic sector, this role provides unique opportunities for professional development and the chance to make a significant impact in the wholesale fuel market.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Account Manager in Harlow
✨Tip Number 1
Get your networking game on! Reach out to people in the wholesale fuel market, attend industry events, and connect with potential clients on LinkedIn. The more you engage, the better your chances of landing that New Business Account Manager role.
✨Tip Number 2
Practice your pitch! Be ready to explain how you can drive customer acquisition and revenue growth. Tailor your message to highlight your understanding of their needs and how you can solve their pain points.
✨Tip Number 3
Follow up like a pro! After your initial contact, don’t just sit back. Schedule follow-ups to keep the conversation going and show your commitment to building those new trading accounts.
✨Tip Number 4
Use our website to apply! We’ve got all the resources you need to make your application stand out. Plus, it shows you’re serious about joining our team at New Era Energy.
We think you need these skills to ace New Business Account Manager in Harlow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of New Business Account Manager. Highlight your experience in customer acquisition and pipeline creation, and don’t forget to mention any relevant achievements that showcase your ability to drive revenue growth.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully engaged new customers and built strong relationships in the past.
Showcase Your Understanding of the Market:Demonstrate your knowledge of the wholesale fuel market in your application. Mention any insights you have about customer needs, delivery requirements, or industry trends that could help us grow our business.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at New Era Energy
✨Know Your Numbers
Before the interview, brush up on key metrics related to customer acquisition and revenue growth. Be ready to discuss how you've successfully built a pipeline in the past and what strategies you used to convert prospects into accounts.
✨Understand the Market
Familiarise yourself with the wholesale fuel market and its dynamics. Research competitors and be prepared to talk about how you would position your approach to attract new customers while adhering to pricing governance.
✨Showcase Your CRM Skills
Since maintaining accurate CRM records is crucial, be ready to discuss your experience with CRM systems. Highlight how you've used them to track leads, manage follow-ups, and report on pipeline activity effectively.
✨Prepare for Objection Handling
Think of common objections you might face when selling in this sector and prepare your responses. Demonstrating your ability to handle objections with confidence will show that you're ready to drive conversions from quotes to first orders.
