Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help connect talented individuals with amazing job opportunities in social care and education.
- Company: Join New Directions, a multi-award-winning recruitment company that values its people.
- Benefits: Enjoy flexible working, generous holiday, life assurance, and wellness events.
- Why this job: Make a real difference in people's lives while building your career in recruitment.
- Qualifications: Experience in recruitment or sales, strong communication skills, and a passion for helping others.
- Other info: Be part of a supportive team with excellent growth opportunities and a vibrant workplace culture.
The predicted salary is between 30000 - 42000 £ per year.
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued – with celebrations, wellbeing support, and chances to give back as a team.
Job purpose
To provide a quality temporary recruitment service to all clients and agency workers in your allotted area of responsibility, in a manner that enhances the reputation of the company and leads to business growth from satisfied customers.
Responsibilities
- Fully competent at all aspects of the Recruitment Consultant role
- Monitor & liaise with Branch Manager re reports affecting own geographical areas
- Support webinars and client events, ensure that places are offered to as many different clients/candidates as possible without inviting the same individuals
- Manage Telephone Activity in accordance with incoming and outgoing call levels as outlined by Branch Manager
- To protect your valuable supply staff availability by ensuring that you fill their diaries with suitable work through actively selling them in advance
- Has a full understanding of desk revenue generated as per set budget GP for individual plan
- To sustain a booking plan delivering up to £150,000+ GP
- Able to effectively negotiate rates to improve margin control
- Has strong knowledge of the Agency Worker Regulations
- To provide agency workers with a professional agency temporary supply service, finding them the supply work that they desire whilst treating them with respect and being open and honest with them at all times
- To establish, maintain and develop relationships with clients in your area that have a demand for agency workers
- Holds excellent relationships with candidates, clients and the local community
- To recruit, vet and maintain effective working relationships with all candidates available for supply work within your designated area of responsibility
- Contact all live, lapsed and non-using clients within set timescales
- Visit a minimum set number of clients per week as agreed with your Manager in line with the Branch Strategy and to incorporate dedicated days out on pre-arranged calls
- To increase your pool of available candidates, by earning their preference to work through New Directions Social Care rather than other agencies and by earning their desire to recommend New Directions Social Care services to their friends and acquaintances
- To increase your pool of available candidates through contributing to branch recruitment strategies and by providing an impressive and extremely rapid recruitment service when an application is received, getting the applicant out working for New Directions Social Care as fast as possible whilst adhering to New Directions Social Care critical compliance rules
- To provide those clients with an efficient and professional supply service based upon respect, complete honesty and total commitment
- To develop relationships in all using clients with the full range of staff who might benefit from our services
- To secure additional clients relationships through making suitable contact, at a suitable time, in a suitable way, with a suitable offering, thus finding additional work opportunities for your registered agency workers
- To secure regular day to day and long-term bookings from clients and match those bookings with the most suitable supply staff available in a professional and (sometimes critically) very rapid manner
- Take part in on call duties on a rota basis, including evenings and weekends
- In busy periods, assist to fill bookings
Main responsibilities
- Responsible for assisting in the success of the Social Care department KPIs
- Responsible for compliance with all relevant legislation, and processes, policies, and procedures
- Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job
- Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required
- Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit
- Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company
- Responsible for delivering exceptional levels of customer service; both to internal and external customers
- Responsible for communicating with people in a respectful, courteous, and professional manner at all times
Knowledge, skills and experience
- Previous experience of working in agency recruitment or business development/sales
- Is able to source, recruit and retain staff for a range of roles
- Knowledge of recruitment, vetting and compliance procedures/processes
- Comfortable conversing with lapsed and non-using clients to develop new business
- Has excellent customer service skills to deliver a warm and efficient service to existing clients
- Has strong knowledge of the Agency Worker Regulations
- Has a full understanding of desk revenue generated as per set budget GP for individual plan
- Ability to coach other team members
- Efficient user of RDB, Word, Outlook, PowerPoint and Excel
- Ability to build effective relationships
- Offers personable and calm approach to build effective working relationships with candidates
- Calm and proactive
What we offer
- Fantastic employee benefits including:
- A flexible working environment, with the opportunity for hybrid working
- Life Assurance of 4 x salary
- Pension Salary Sacrifice Scheme
- A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years’ service)
- Opportunity to purchase additional annual leave through salary sacrifice
- A day off for your birthday
- A Giving Back day – to offer your services to the local community
- Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
- Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
- Opportunity to join our 3% interest Christmas savings scheme
- Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business
- Regular social, health and well-being events
- Free on-site parking
- On-site Gym
New Directions Holdings Ltd is acting as an Employment Agency in relation to this vacancy.
Recruitment Consultant in Cardiff employer: New Directions
Contact Detail:
New Directions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Consultant in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, and local meet-ups to make those valuable connections that could lead to your next opportunity.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like New Directions, and express your interest. A friendly email or a quick call can go a long way!
✨Tip Number 3
Show off your personality! When you get an interview, let your true self shine through. Companies want to see how you fit into their culture, so be genuine and enthusiastic about what you can bring to the table.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can keep you fresh in the interviewer’s mind. It shows your appreciation and reinforces your interest in the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Recruitment Consultant in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Recruitment Consultant role. Highlight relevant experience in agency recruitment or business development, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about recruitment and how your unique skills can contribute to our team at New Directions. Keep it engaging and personal.
Showcase Your Achievements: Don’t be shy about your accomplishments! Whether it’s hitting KPIs or building strong client relationships, make sure to include specific examples that demonstrate your success in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at New Directions
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Recruitment Consultant role. Familiarise yourself with the key responsibilities and how they align with New Directions' values, especially around respect and collaboration. This will help you demonstrate your fit for the company culture.
✨Showcase Your Experience
Be ready to discuss your previous experience in agency recruitment or business development. Prepare specific examples of how you've successfully sourced and retained staff, and how you've built relationships with clients. This will show that you can hit the ground running.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company's Impact Initiative or their approach to employee development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your People Skills
As a Recruitment Consultant, building relationships is key. During the interview, highlight your ability to connect with candidates and clients alike. Share stories that showcase your personable approach and how you've handled challenging situations with calmness and professionalism.
