Specialist, Price and Value in City of Westminster

Overview

At NewDay, we\’re all about helping people move forward with credit that\’s fair and flexible. In this role, you\’ll use data and insight to spot where our products could deliver even more value for our customers. You\’ll turn your analysis into smart, practical recommendations that shape how we design, price and communicate our products. Working closely with teams across the business, you\’ll help make sure every customer gets the right support and experiences great outcomes at every step of their journey.

Responsibilities

• Strategic recommendations to isolate customer segments who may be receiving less value from the product and design and deliver product features or customer journeys to deliver better outcomes.
• Ensure that NewDay\’s Pricing and Value strategy remains competitive across all products and all customer segments — both compared to other products in the market and our own high expectations.
• Recommend refinements to customer journeys to ensure that product features are both clearly understood, easy to find and deliver the right support for customers.
• Undertake necessary governance – undertake feature reviews and present findings and recommendations to relevant committees.
• Maintain relevant reporting to identify key trends and to ensure our products continue to run effectively.

Qualifications

• Strong analytical and critical thinking skills, able to take on and solve complex problems.
• An ability to learn quickly with a flair for numbers, or financial industry expertise.
• A growth mindset and a desire to continuously develop and learn — you\’ll be pushed to explore and try new things, which may be outside your comfort zone.
• Proficiency in one or more of: SQL, Python and Power BI.
• Experience in forming and presenting proposals, analysis or solutions to a wide range of stakeholders, including those more senior.
• Financial Services experience — you\’ll know or learn the impact and trade-offs of strategic changes to your area to build balanced proposals.
• Strong collaboration skills to build rapport with internal teams and our partners.
• A high level of organizational ability to help lead and deliver changes which may involve multiple teams.

Other

Externally this role could be known as Commercial Strategy Analyst, Pricing Analyst, Commercial Analyst. #LI-Hybrid #LI-BC1

EEO and Accommodations

At NewDay, we value all types of diversity. We\’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don\’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We\’ll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.