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- Tasks: Manage client relationships and support gifting florists in a vibrant studio environment.
- Company: A luxury floral gifting company known for its exceptional service.
- Benefits: Private healthcare, paid overtime, and a supportive work culture.
- Why this job: Join a creative team and elevate the luxury gifting experience for clients.
- Qualifications: 4+ years of customer service experience, preferably with luxury brands.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A floral gifting company is seeking an experienced individual for a customer service role in their Battersea studio. The ideal candidate will manage day-to-day operations, support gifting florists, and handle client inquiries.
Responsibilities include:
- Producing quotations
- Maintaining client relationships
- Managing budgets
Applicants should have at least 4 years of customer service experience, ideally with luxury brands.
Benefits include private healthcare and paid overtime, with a standard working week of 42.5 hours.
Luxury Gifting & Client Services Manager employer: New Covent Garden Market
Contact Detail:
New Covent Garden Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Gifting & Client Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the luxury gifting industry, especially those who work at companies similar to ours. A friendly chat can open doors and give you insider info that might just land you an interview.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service and luxury brands shine through. We want to see how you connect with clients and handle inquiries with flair.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you’ve managed budgets or maintained client relationships. We love hearing real-life examples that showcase your skills and how you’ve tackled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are genuinely interested in joining our team.
We think you need these skills to ace Luxury Gifting & Client Services Manager
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let us see your enthusiasm for luxury brands. Share experiences that highlight your understanding of high-end customer service and how you’ve gone the extra mile for clients in the past.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. We want to see how your skills and experiences align with the responsibilities mentioned in the job description, like managing budgets and client relationships.
Highlight Relevant Experience: Don’t forget to emphasise your customer service experience, especially if it’s in the luxury sector. We’re looking for someone with at least 4 years under their belt, so make that stand out in your application!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at New Covent Garden Market
✨Know Your Luxury Brands
Make sure you brush up on your knowledge of luxury brands, especially those in the gifting sector. Be prepared to discuss how your experience aligns with their values and customer expectations.
✨Showcase Your Client Relationship Skills
Think of specific examples where you've successfully managed client relationships. Highlight how you’ve handled inquiries and resolved issues, as this will demonstrate your ability to maintain and nurture client connections.
✨Be Ready for Operational Questions
Since the role involves managing day-to-day operations, be prepared to discuss your experience with budgeting and quotations. Have a few examples ready that showcase your organisational skills and attention to detail.
✨Express Your Passion for Gifting
Let your enthusiasm for floral gifting shine through during the interview. Share why you love this industry and how you can contribute to creating memorable experiences for clients.
