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For Companies At a Glance
- Tasks: Lead a vibrant team and manage daily operations in a bustling flower shop.
- Company: Join a creative floral business that values passion and teamwork.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Why this job: Perfect for flower lovers ready to make an impact in retail management.
- Qualifications: 5+ years in floral retail or management with strong leadership skills.
- Other info: Flexible hours and opportunities for creativity in a dynamic setting.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an experienced (5 years' minimum), highly organised, and creative Flower Shop Manager to lead our team and oversee all daily operations of our floral business. This role is perfect for someone who loves flowers, thrives in a fast-paced environment, and has proven success in retail management or floral industry leadership.
Key Responsibilities
- Foster a positive, professional, and customer-focused work environment
- Shop Operations
- Oversee daily store operations to ensure smooth, efficient workflow
- Manage inventory, including ordering flowers, supplies, and packaging materials
- Maintain fresh, high-quality floral stock and ensure proper care/rotation
- Ensure the shop is clean, organized, and visually appealing at all times
- Customer Service
- Provide exceptional service to walk-in customers, phone orders, and online inquiries
- Resolve customer concerns and ensure satisfaction with all arrangements
- Assist with design recommendations, event consultations, and custom orders
- Sales & Business Development
- Meet or exceed sales goals through effective merchandising and upselling
- Develop relationships with corporate clients, event planners, and wedding coordinators
- Support marketing efforts such as social media content, promotions, and seasonal campaigns
- Administrative & Financial Tasks
- Monitor expenses and manage the shop's budget
Qualifications
- 5+ years' of experience in floral retail or a related management role
- Strong knowledge of floral products, design basics, and flower care
- Proven leadership and team-supervision skills
- Excellent customer service and communication abilities
- Strong organizational and multitasking skills
- Ability to work flexible hours
- Experience with POS systems, inventory management, and basic financial reporting
Preferred Skills
- Floral design experience (professional level)
- Social media/marketing familiarity
- Event or wedding floral experience
- Creative eye for visual merchandising
What We Offer
- Competitive salary
- Employee discounts on floral products
- A supportive and inspiring work environment
Hours of Work
Full or Part time/ to be agreed.
Application
To apply, please send your CV and a covering email to: info@luxepetalslondon.com
Experienced Flower Shop Manager in London employer: New Covent Garden Market
Contact Detail:
New Covent Garden Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Flower Shop Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the floral industry or retail management. You never know who might have a lead on that perfect Flower Shop Manager role.
✨Tip Number 2
Show off your creativity! When you get the chance, bring a portfolio of your floral designs or merchandising ideas to interviews. It’s a great way to demonstrate your skills and passion for the job.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you’d handle customer complaints or manage inventory. We want you to be ready to showcase your leadership and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Experienced Flower Shop Manager in London
Some tips for your application 🫡
Show Your Passion for Flowers: When writing your application, let your love for flowers shine through! Share any personal experiences or stories that highlight your connection to the floral industry. We want to see your enthusiasm and creativity in action!
Tailor Your CV: Make sure your CV is tailored to the role of Flower Shop Manager. Highlight your relevant experience, especially in retail management and floral design. We’re looking for specific examples that demonstrate your leadership skills and customer service excellence.
Craft a Compelling Covering Email: Your covering email is your chance to make a great first impression. Keep it concise but engaging, and explain why you’re the perfect fit for our team. Don’t forget to mention any unique skills or experiences that set you apart from other candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at New Covent Garden Market
✨Know Your Flowers
Brush up on your floral knowledge before the interview. Be ready to discuss different types of flowers, their care, and how to create stunning arrangements. This will show your passion for the industry and your expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific challenges you faced and how you motivated your team to achieve goals. This will demonstrate your capability as a leader in a fast-paced environment.
✨Customer Service is Key
Be ready to share stories that highlight your customer service skills. Think of times when you went above and beyond for a customer or resolved a tricky situation. This will illustrate your commitment to providing exceptional service.
✨Bring Your Creative Ideas
Think about how you can contribute to the shop's visual merchandising and marketing efforts. Prepare some ideas for seasonal campaigns or social media content that could attract more customers. This shows your initiative and creativity.
