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- Tasks: Manage floral accounts in luxury hotels, ensuring stunning displays and exceptional service.
- Company: Join FLOWERBX, a leading floral brand known for its elegance and creativity.
- Benefits: Enjoy health care, life insurance, a flower subscription, and time off for charity work.
- Why this job: Be part of a creative team that values sustainability and artistic expression in floristry.
- Qualifications: Three years in floristry with a strong portfolio; creativity and communication skills are essential.
- Other info: This hybrid role combines working in beautiful flower shops and our studio.
The predicted salary is between 36000 - 60000 £ per year.
FLOWERBX is on the lookout for a skilled and creative Floral Account Manager to join our B2B team. In this role, you will serve as the primary contact and manage our flower shops located in exquisite 5-star hotel locations across London. Your artistic vision will enhance the FLOWERBX brand, showcasing your remarkable attention to detail and commitment to excellence.
Main Responsibilities:
- Collaborate with shop teams to ensure each setting embodies the FLOWERBX aesthetic, delivering a consistent, luxurious, and high-end experience.
- Leverage strong relationship-building skills to work closely with hotel partners, understanding their preferences and needs to consistently exceed expectations.
- Provide outstanding customer service by promptly addressing issues, resolving them efficiently, and escalating when necessary.
- Oversee the inventory and selection of flowers and materials, ensuring adherence to quality, sustainability, and brand standards.
- Support the planning and execution of floral installations, ensuring precision and excellence in every detail.
- Identify and pursue opportunities for new business and account growth, contributing to the overall success of the organisation.
- Train, mentor, and inspire team members, fostering a positive, creative, and collaborative work environment.
- Assist with administrative and organisational tasks, including managing team schedules and coordinating flower orders.
- Partner with cross-functional teams to understand client needs, product specifications, and seasonal trends, developing high-quality proposals and tracking their progress and success.
Requirements:
- The ideal candidate will have a minimum of three years' experience in floristry or floral design, with a strong portfolio showcasing their floral styling work.
- Exceptional creativity and a keen eye for detail, with the ability to conceptualise and execute beautiful designs.
- Strong communication and interpersonal skills to build relationships with clients and team members.
- Ability to work efficiently under pressure and manage multiple projects simultaneously.
- Knowledge of flower varieties, seasonality, and supplier networks in the floral industry.
- A positive attitude and a passion for sustainability and floral artistry.
This is a full-time hybrid position that requires working from the flower shops and our studio in NW10, as needed.
What we offer:
- Private health and dental care
- Life Insurance
- Employee Assistance Programme (EAP)
- A monthly flower subscription and discounted products
- Pension contribution
- Day-off for your birthday
- Time off to support your favourite charity
Floral Account Manager employer: New Covent Garden Market
Contact Detail:
New Covent Garden Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floral Account Manager
✨Tip Number 1
Familiarise yourself with the FLOWERBX brand and its aesthetic. Visit their website and social media to understand their style and the types of floral arrangements they showcase, as this will help you align your vision with theirs during interviews.
✨Tip Number 2
Network within the floral industry and connect with professionals who have experience in B2B floral services. Attend industry events or workshops to meet potential colleagues and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to exceed client expectations and provide outstanding customer service, as these are key aspects of the role.
✨Tip Number 4
Showcase your knowledge of flower varieties and sustainability practices during your conversations. Being able to speak confidently about these topics will demonstrate your passion for the industry and your fit for the role.
We think you need these skills to ace Floral Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in floristry or floral design. Showcase your portfolio prominently, emphasising your creativity and attention to detail, as these are key qualities for the Floral Account Manager role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for floral artistry and sustainability. Mention specific experiences where you've successfully managed client relationships or executed floral installations, demonstrating how you align with FLOWERBX's values.
Showcase Your Creativity: If possible, include examples of your floral designs or projects in your application. This could be through links to an online portfolio or attachments that illustrate your artistic vision and ability to create luxurious arrangements.
Highlight Relationship-Building Skills: In your application, emphasise your strong communication and interpersonal skills. Provide examples of how you've built successful partnerships in previous roles, particularly in a B2B context, to show you can exceed client expectations.
How to prepare for a job interview at New Covent Garden Market
✨Showcase Your Creativity
As a Floral Account Manager, your artistic vision is crucial. Bring a portfolio that highlights your best floral designs and be prepared to discuss your creative process and inspirations during the interview.
✨Demonstrate Relationship-Building Skills
Since this role involves working closely with hotel partners, be ready to share examples of how you've successfully built and maintained client relationships in the past. Highlight your communication skills and any relevant experiences.
✨Prepare for Problem-Solving Scenarios
Outstanding customer service is key in this position. Think of specific instances where you resolved issues efficiently and be prepared to discuss these scenarios, showcasing your ability to handle pressure and find solutions.
✨Understand the Floral Industry
Familiarise yourself with flower varieties, seasonality, and supplier networks. Being knowledgeable about these aspects will not only impress your interviewers but also demonstrate your commitment to the floral industry and sustainability.
