At a Glance
- Tasks: Help students navigate their future by managing applications and providing guidance.
- Company: Join a supportive college team dedicated to student success.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative work environment.
- Other info: Opportunity for career growth and involvement in community events.
- Why this job: Make a real difference in students' lives while enhancing your customer service skills.
- Qualifications: Level 2 English and Maths, strong communication skills, and a proactive attitude.
Do you enjoy helping people make informed decisions about their future and delivering exceptional customer service? We're looking for an enthusiastic Admissions Advice and Guidance Officer on a 12 month fixed term contract, to join our Student Recruitment and Customer Services team. This is a rewarding opportunity to support prospective students from their first enquiry through to enrolment, providing high-quality information, advice and guidance that helps them choose the right course and begin their journey with confidence.
Working across a wide range of learner groups, you'll be at the heart of our admissions process, representing the College at events, building relationships with schools and supporting applicants every step of the way.
What you'll do:
- Manage applications and enrolments from initial enquiry through to successful course placement.
- Provide high-quality information, advice and guidance to prospective students, parents and carers.
- Interview applicants and make course offers where appropriate.
- Deliver careers education, information, advice and guidance to individuals and groups, both within the College and at external events.
- Build positive relationships with schools, curriculum teams and external partners to support student recruitment.
- Maintain accurate admissions records and ensure learner information is processed efficiently.
- Identify learner support needs and refer applicants to the Learning Support team where appropriate.
- Represent the College at open days, school visits, parents' evenings, application events and promotional activities.
- Work closely with curriculum areas to monitor applications, identify trends and support recruitment activity.
- Deliver an outstanding customer experience while contributing to the continuous improvement of admissions processes.
What we're looking for:
- Level 2 English and Maths (or equivalent), or a willingness to achieve these within an agreed timeframe.
- An NVQ Level 2 in Advice and Guidance (or a willingness to work towards this qualification).
- A good understanding of the UK education system.
- Excellent customer service, communication and interpersonal skills.
- The ability to build positive relationships with students, parents, carers and external stakeholders.
- Strong organisational skills and the ability to manage multiple priorities.
- Confidence presenting to groups or delivering information sessions would be advantageous.
- Good IT skills, including Microsoft Word, Excel and Outlook.
- A proactive, adaptable and professional approach.
- A full UK driving licence and access to your own vehicle.
- A willingness to work across both the North Star and Queens Drive campuses, including occasional evenings and weekends to support recruitment events.
We are an equal opportunities employer and welcome applications from all sectors of the community. Please note that this vacancy may close before the published closing date if sufficient applications are received, so if you are interested, we encourage you to apply as soon as possible. To apply, you must have the right to work in the UK. Please note, we are unable to offer visa sponsorship for this role.
Safeguarding Statement
New College Swindon is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. References will be sought on shortlisted candidates before interview and by agreement.
Admissions, Advice and Guidance Officer (12m FTC) in Swindon employer: New College Swindon
New College Swindon is an excellent employer that prioritises the professional development of its staff, offering numerous opportunities for growth and advancement within the education sector. With a strong commitment to inclusivity and a supportive work culture, educators are encouraged to inspire learners while enjoying a collaborative environment that values diverse perspectives. Located in a vibrant community, the college provides a fulfilling and rewarding experience for those passionate about making a difference in Health and Social Care education.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions, Advice and Guidance Officer (12m FTC) in Swindon
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Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at New College Swindon who can potentially put in a good word for you.
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Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from New College Swindon might stumble upon your work while looking for a Admissions, Advice and Guidance Officer (12m FTC)!
We think you need these skills to ace Admissions, Advice and Guidance Officer (12m FTC) in Swindon
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at New College Swindon.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at New College Swindon. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at New College Swindon
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with New College Swindon, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
✨Flexibility is Key for Temporary Roles
Since this role with New College Swindon is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
✨Demonstrate Passion for Lifelong Learning
In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to New College Swindon as they seek to innovate in their teaching approaches.
