Supported Learning Manager

Supported Learning Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support learners with additional needs and create inclusive learning environments.
  • Company: Join New City College, an Outstanding institution dedicated to high-quality education and community impact.
  • Benefits: Enjoy perks like a pension scheme, free gym access, CPD days, and discounts on everyday expenses.
  • Why this job: Make a real difference in students' lives while working in a supportive and collaborative environment.
  • Qualifications: You need a Level 3 qualification in Learning Disabilities or Challenging Behaviour and relevant management experience.
  • Other info: We value diversity and encourage applications from all backgrounds, especially underrepresented groups.

The predicted salary is between 28800 - 43200 £ per year.

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We are seeking a dynamic and experienced Supported Learning Manager to manage the delivery of high-quality support for learners with additional needs. Working under the Senior Curriculum Manager for Supported Learning, you will play a key role in shaping inclusive learning environments, managing a team of support staff, and working collaboratively with internal and external stakeholders to ensure every learner receives the support they need to thrive.

Key Responsibilities:

Line manage support staff and oversee operational delivery within the Supported Learning team.

Work closely with SCMs to design and implement tailored support for learners, including those with EHCPs and High Needs.

Lead on performance development, observations, and budget control.

Chair annual reviews, MAP meetings, and liaise with external agencies, families, and local authorities.

Ensure support plans are up to date and that learners’ progress is effectively monitored.

Support recruitment, training, and development of staff, including PBS training.

Maintain accurate records and contribute to funding and quality assurance processes.

Stay informed on sector best practice and funding regulations.

Who You Are:

You are a confident and compassionate leader with a strong background in supporting learners with learning difficulties and/or disabilities. You hold a recognised qualification in Learning Disabilities or Challenging Behaviour (Level 3 or above), and have experience in line management, EHCP processes, and delivering staff training. Your excellent communication, organisational, and interpersonal skills enable you to build effective relationships and lead a team with clarity and purpose. You are committed to equality, diversity, safeguarding, and continuous improvement in education.

What We Offer:

Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme

Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).

On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.

Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative workingenvironment. Leading to opportunities for career advancement and professional development in a supportive setting.

Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.

Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.

Technology Access: Office 365 and Adobe Suite available for personal devices.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

About New City College:

Come and work at an Outstanding college! New City College has been graded? Outstanding by Ofsted, which is testament to the dedication of all our staff to drive consistency in quality and standards, leading to strong student outcomes. With campuses across east London, south-west Essex, plus two specialist language schools, we are a sector leader in further education.

Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We boast industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering A Levels and vocational qualifications for school leavers, adult learning, apprenticeships, ESOL and SEND. With a turnover of £130 million, around 20,000 students and 2,000 staff, we are a major force in the sector.

At New City College we are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds.

Safeguarding Statement

New City College – London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

DescriptionEmployerLocation

The Role:

We are seeking a dynamic and experienced Supported Learning Manager to manage the delivery of high-quality support for learners with additional needs. Working under the Senior Curriculum Manager for Supported Learning, you will play a key role in shaping inclusive learning environments, managing a team of support staff, and working collaboratively with internal and external stakeholders to ensure every learner receives the support they need to thrive.

Key Responsibilities:

Line manage support staff and oversee operational delivery within the Supported Learning team.

Work closely with SCMs to design and implement tailored support for learners, including those with EHCPs and High Needs.

Lead on performance development, observations, and budget control.

Chair annual reviews, MAP meetings, and liaise with external agencies, families, and local authorities.

Ensure support plans are up to date and that learners’ progress is effectively monitored.

Support recruitment, training, and development of staff, including PBS training.

Maintain accurate records and contribute to funding and quality assurance processes.

Stay informed on sector best practice and funding regulations.

Who You Are:

You are a confident and compassionate leader with a strong background in supporting learners with learning difficulties and/or disabilities. You hold a recognised qualification in Learning Disabilities or Challenging Behaviour (Level 3 or above), and have experience in line management, EHCP processes, and delivering staff training. Your excellent communication, organisational, and interpersonal skills enable you to build effective relationships and lead a team with clarity and purpose. You are committed to equality, diversity, safeguarding, and continuous improvement in education.

What We Offer:

Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme

Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).

On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.

Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative workingenvironment. Leading to opportunities for career advancement and professional development in a supportive setting.

Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.

Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.

Technology Access: Office 365 and Adobe Suite available for personal devices.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

About New City College:

Come and work at an Outstanding college! New City College has been graded? Outstanding by Ofsted, which is testament to the dedication of all our staff to drive consistency in quality and standards, leading to strong student outcomes. With campuses across east London, south-west Essex, plus two specialist language schools, we are a sector leader in further education.

Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We boast industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering A Levels and vocational qualifications for school leavers, adult learning, apprenticeships, ESOL and SEND. With a turnover of £130 million, around 20,000 students and 2,000 staff, we are a major force in the sector.

At New City College we are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds.

Safeguarding Statement

New City College – London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

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Supported Learning Manager employer: New City College

New City College is an outstanding employer dedicated to fostering an inclusive and supportive environment for both staff and students. With a strong focus on professional development, including five CPD days per year and access to industry-standard facilities, employees are encouraged to grow and advance their careers. The college's commitment to equality, diversity, and community engagement, combined with excellent benefits such as a career average pension scheme and health cash plans, makes it an exceptional place to work in the heart of East London.
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Contact Detail:

New City College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Learning Manager

✨Tip Number 1

Familiarise yourself with the latest best practices in supporting learners with additional needs. This will not only help you understand the role better but also demonstrate your commitment to continuous improvement during any discussions or interviews.

✨Tip Number 2

Network with professionals in the education sector, especially those involved in supported learning. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial for your application.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams and supported learners in the past. Highlighting your leadership skills and experience with EHCP processes will set you apart from other candidates.

✨Tip Number 4

Research New City College's values and recent initiatives in inclusive education. Tailoring your conversation to align with their mission can show that you're genuinely interested in contributing to their community.

We think you need these skills to ace Supported Learning Manager

Leadership Skills
Experience in Line Management
Knowledge of EHCP Processes
Training and Development Skills
Strong Communication Skills
Organisational Skills
Interpersonal Skills
Understanding of Learning Disabilities
Budget Management
Performance Monitoring
Collaboration with Stakeholders
Record Keeping
Knowledge of Safeguarding Practices
Commitment to Equality and Diversity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in supporting learners with additional needs. Include specific examples of your line management experience, EHCP processes, and any relevant qualifications.

Craft a Compelling Cover Letter: Your cover letter should reflect your passion for inclusive education. Discuss how your leadership style aligns with the values of New City College and provide examples of how you've successfully managed teams in the past.

Highlight Relevant Qualifications: Clearly state your recognised qualifications in Learning Disabilities or Challenging Behaviour. Mention any additional training or certifications that demonstrate your commitment to professional development in this field.

Showcase Communication Skills: Since excellent communication is key for this role, include examples of how you've effectively liaised with stakeholders, families, and external agencies. This will show your ability to build relationships and lead a team.

How to prepare for a job interview at New City College

✨Show Your Passion for Inclusive Education

Make sure to express your enthusiasm for supporting learners with additional needs. Share specific examples of how you've created inclusive environments in the past, as this will resonate well with the interviewers.

✨Demonstrate Leadership Skills

As a Supported Learning Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams, developed staff, and handled performance reviews.

✨Familiarise Yourself with EHCP Processes

Since the role involves working with learners who have Education, Health and Care Plans (EHCPs), brush up on your knowledge of these processes. Be ready to discuss how you would implement tailored support for these learners.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to liaise with external agencies or manage difficult conversations, and be prepared to share your approach.

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