The Role:
The College is seeking a Student Adviser to provide welfare support to students, based at our Havering Sixth Form Campus. We are looking for an enthusiastic team player, who cares about making a difference, to join our friendly and experienced Bursary & Welfare team.
Key Responsibilities:
- Provide advice, information, and guidance to students on a range of welfare-related matters, including housing, homelessness, financial hardship, immigration, and benefits.
- Support students in accessing appropriate internal and external welfare and financial assistance.
- Signpost students to external support services, including charities, food banks, local authorities, and other community organisations.
- Contribute to the administration and delivery of bursary processes across the Group when required.
- Work collaboratively within the Bursary & Welfare Team to ensure students receive timely, effective, and appropriate support.
Who You Are:
The successful applicant will have experience of 1-1 advisory work and hold relevant qualifications. They will offer a professional service, keeping up to date with welfare-related local and national developments. It is essential to have experience of working in a diverse customer-centred environment, both face to face and over the telephone. Being able to work effectively under pressure is key.
Student Adviser (Welfare) 0.88 FTE employer: New City College
New City College is an outstanding employer, offering a dynamic and supportive work environment for IT professionals. With a strong focus on employee development, including five CPD days per year and access to industry-standard facilities, staff are encouraged to grow their skills and advance their careers. The college's commitment to inclusivity, coupled with excellent benefits such as interest-free travel loans and health cash plans, makes it an attractive place to work in the heart of east London.
