At a Glance
- Tasks: Provide welfare support and guidance to students on various issues.
- Company: Join New City College, the largest college group in East London.
- Benefits: Flexible commuting options and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives while working in a vibrant community.
- Qualifications: Experience in advisory work and a passion for helping others.
The predicted salary is between 22950 - 28050 £ per year.
The Role
The College is seeking a Student Adviser to provide welfare support to students, based at our Hackney campus.
We are looking for an enthusiastic teamplayer, who cares about making a difference, to join our friendly andexperienced Bursary & Welfare team.
New City College is the largest college group in East London, and our Hackney Campus is a vibrant, diverse and welcoming place where staff play avital role in maintaining a safe and inclusive learning environment.
The campusis extremely well connected, making it easy to reach for both staff andstudents.
It is located on Falkirk Street, London N1 6HQ, just a short walkfrom Hoxton Overground Station and within easy reach of Old Street and Shoreditch.
The area is served by several local bus routes, offering convenienttravel options across East and Central London.
The campus also benefits fromsecure bike storage and good pedestrian access, providing flexible commutingchoices for staff.
Key Responsibilities
- Provide advice, information, and guidance to students on a range of welfare-related matters, includinghousing, homelessness, financial hardship, immigration, and benefits.
- Support students inaccessing appropriate internal and external welfare and financialassistance.
- Signpost students toexternal support services, including charities, food banks, localauthorities, and other community organisations.
- Contribute to the administrationand delivery of bursary processes across the Group when required.
- Work collaboratively withinthe Bursary & Welfare Team to ensure students receive timely, effective, and appropriate support.
Who You Are
Thesuccessful applicant will have experience of 1-1 advisory work and holdrelevant qualifications.
They will offera professional service, keeping up to date with welfare-related local andnational developments.
It is essential tohave experience of working in a diverse customer-centred environment, both faceto face and over the telephone.
Beingable to work effectively under pressure is key.
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Student Adviser Welfare (0.53 FTE) employer: New City College
New City College is an outstanding employer, offering a dynamic and supportive work environment for IT professionals. With a strong focus on employee development, including five CPD days per year and access to industry-standard facilities, staff are encouraged to grow their skills and advance their careers. The college's commitment to inclusivity, coupled with excellent benefits such as interest-free travel loans and health cash plans, makes it an attractive place to work in the heart of east London.
