Senior IT Engineer - Network and Security in London

Job Description Role Name: Senior IT Engineer Placement on the scale will depend on skills, experience, and qualifications. Contract Type: Permanent Position Start Date: ASAP Join one of the UK's largest further education providers and play a key role in delivering reliable, high-quality IT services across a busy and diverse college environment. This is an excellent opportunity for a technically skilled IT professional to take ownership of complex technical issues, support critical infrastructure, and help shape the delivery of IT services while mentoring junior colleagues. As a Senior IT Engineer, you will be responsible for supporting and maintaining the College's IT infrastructure, including networks, servers, end-user devices and Microsoft 365 services. This is a highly hands-on role combining day-to-day operational support with advanced troubleshooting, system administration and project delivery. Act as the senior technical escalation point for complex IT incidents, ensuring issues are diagnosed, resolved and communicated effectively. Support and administer the College's network infrastructure, including switches, firewalls, Wi-Fi and connectivity services. Support Microsoft 365, Active Directory, Windows devices, Apple Macs, IP telephony systems and end-user technologies. Assist with software deployment and device management using tools such as SCCM and Jamf. Maintain accurate IT asset records and configuration information. Deliver technical projects and work collaboratively with colleagues, users and external suppliers to achieve successful outcomes. An experienced IT professional with strong hands-on expertise across infrastructure, networking and end-user support. Skilled in Windows administration, Active Directory, Microsoft 365, Apple Mac support, networking and IP telephony. A proactive problem solver who takes ownership of incidents and projects through to completion. Experience with technologies such as VMware, SCCM, Jamf, Veeam, Omnissa Horizon or Linux would be advantageous. Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS) Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube). On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks. Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting. Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program. Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education. Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development. Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.