At a Glance
- Tasks: Lead IT services across campuses, ensuring security and reliability while driving digital initiatives.
- Company: Join New City College, an Ofsted Outstanding institution with a collaborative culture.
- Benefits: Enjoy competitive perks like a pension scheme, health cash plan, and CPD days.
- Other info: Be part of a diverse community committed to inclusivity and professional growth.
- Why this job: Make a real impact in education technology and support students and staff in a dynamic environment.
- Qualifications: Proven IT leadership experience with strong team management and problem-solving skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: Across Group
Hours and weeks: 35 hours 52 weeks
Contract Type: Permanent
Contract Term: Full time
Position Start Date: Immediately
The Role: We’re looking for an experienced and forward-thinking IT leader to join us as Deputy Group Director of IT Services. In this senior role, you’ll oversee the operational management of IT across all campuses, ensuring our systems are secure, reliable and aligned with the College’s strategic priorities. Working closely with the Group Director of IT Services, you’ll help shape and deliver our IT Strategy, lead service improvements, support major digital initiatives, and ensure students and staff receive outstanding technical support. You’ll also provide strong leadership to our IT Managers, driving high standards and a culture of continuous development.
Key Responsibilities:
- Lead the delivery of secure, reliable and compliant IT services across all campuses
- Manage and support IT Managers, ensuring consistent standards and strong team performance
- Oversee major IT projects, system improvements and digital initiatives
- Monitor service performance, budgets and KPIs, driving continuous improvement
- Act as the escalation point for complex technical issues and support problem resolution
- Deputise for the Group Director of IT Services when required
Who You Are:
You’re an experienced IT professional with strong leadership skills, confident in managing teams, delivering reliable IT services, and driving improvement. You communicate clearly, solve problems effectively, and have experience overseeing budgets and projects. You’re committed to inclusive practice, safeguarding, and providing a great service to staff and students across a busy, multi-site environment.
What We Offer:
- Pension: New City College provides a career average pension scheme for all staff (TPS or L GPS)
- Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube)
- On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
- Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment, leading to opportunities for career advancement and professional development in a supportive setting.
- Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance programme.
- Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.
For further information please contact Human Resources.
About New City College: New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education. Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development. Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector. We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers. We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.
IT Services Leader - Deputy Group Director (Multi-Campus) in London employer: New City College
New City College is an outstanding employer, offering a collaborative and inclusive work culture that prioritises professional development and employee well-being. With access to industry-standard facilities, generous CPD opportunities, and a range of financial perks, staff are supported in their career growth while contributing to a meaningful mission in education across multiple campuses in London and Essex.
StudySmarter Expert Advice🤫
We think this is how you could land IT Services Leader - Deputy Group Director (Multi-Campus) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at New City College or similar institutions. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the college's IT strategy and recent projects. Show us that you’re not just a candidate but someone who’s genuinely interested in shaping the future of IT services at NCC.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve led teams through challenges or improved IT services. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at New City College.
We think you need these skills to ace IT Services Leader - Deputy Group Director (Multi-Campus) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Group Director IT Services role. Highlight your leadership experience and any relevant IT projects you've managed, as this will show us you're the right fit for our team.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've improved IT services or led teams to success. This helps us see the impact you've made in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's necessary. We want to understand your experience without having to decipher complex terms!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at New City College
✨Know Your IT Strategy
Before the interview, make sure you understand the college's IT strategy and how it aligns with their goals. Be ready to discuss how your experience can contribute to shaping and delivering this strategy effectively.
✨Showcase Leadership Skills
Prepare examples of how you've successfully managed teams and driven performance improvements in previous roles. Highlight your ability to foster a culture of continuous development and how you’ve supported your team in achieving high standards.
✨Be Ready for Technical Challenges
Expect questions about complex technical issues and how you've resolved them in the past. Think of specific scenarios where you acted as an escalation point and how you ensured service reliability and compliance across multiple sites.
✨Demonstrate Commitment to Inclusivity
Since the college values diversity and inclusivity, be prepared to discuss how you've promoted these principles in your previous roles. Share your thoughts on creating an inclusive environment for both staff and students, especially in a multi-campus setting.
