At a Glance
- Tasks: Lead IT services across campuses, ensuring security and reliability while driving digital initiatives.
- Company: Join New City College, an Ofsted Outstanding institution with a collaborative culture.
- Benefits: Enjoy competitive salary, pension scheme, health cash plan, and professional development opportunities.
- Other info: Dynamic environment with excellent career growth and commitment to diversity.
- Why this job: Make a real impact in education technology while supporting students and staff.
- Qualifications: Proven IT leadership experience and strong team management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: Across Group
Hours and weeks: 35 hours 52 weeks
Contract Type: Permanent
Contract Term: Full time
Position Start Date: Immediately
The Role:
We’re looking for an experienced and forward‑thinking IT leader to join us as Deputy Group Director of IT Services. In this senior role, you’ll oversee the operational management of IT across all campuses, ensuring our systems are secure, reliable and aligned with the College’s strategic priorities. Working closely with the Group Director of IT Services, you’ll help shape and deliver our IT Strategy, lead service improvements, support major digital initiatives, and ensure students and staff receive outstanding technical support. You’ll also provide strong leadership to our IT Managers, driving high standards and a culture of continuous development.
Key Responsibilities:
- Lead the delivery of secure, reliable and compliant IT services across all campuses
- Manage and support IT Managers, ensuring consistent standards and strong team performance
- Oversee major IT projects, system improvements and digital initiatives
- Monitor service performance, budgets and KPIs, driving continuous improvement
- Act as the escalation point for complex technical issues and support problem resolution
- Deputise for the Group Director of IT Services when required
Who You Are:
You’re an experienced IT professional with strong leadership skills, confident in managing teams, delivering reliable IT services, and driving improvement. You communicate clearly, solve problems effectively, and have experience overseeing budgets and projects. You’re committed to inclusive practice, safeguarding, and providing a great service to staff and students across a busy, multi‑site environment.
What We Offer:
- Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
- Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube)
- On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
- Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
- Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance programme.
- Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.
For further information please contact Human Resources at recruitment@ncclondon.ac.uk.
About New City College:
New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education. Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.
Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.
We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.
We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.
IT Services Leader - Deputy Group Director (Multi-Campus) employer: New City College
New City College is an outstanding employer, offering a collaborative and inclusive work culture that prioritises professional development and employee well-being. With access to industry-standard facilities, generous CPD opportunities, and a range of financial perks, staff are supported in their career growth while contributing to a meaningful mission of delivering high-quality education across multiple campuses in London. The college's commitment to diversity and community engagement makes it an attractive workplace for those seeking a rewarding and impactful career in further education.
StudySmarter Expert Advice🤫
We think this is how you could land IT Services Leader - Deputy Group Director (Multi-Campus)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at New City College or similar institutions. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the college's IT strategy and recent projects. Show us that you’re not just a fit for the role but also passionate about our mission and values.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences managing teams and driving improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at New City College.
We think you need these skills to ace IT Services Leader - Deputy Group Director (Multi-Campus)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Group Director IT Services role. Highlight your leadership experience and how it aligns with our strategic priorities. We want to see how you can contribute to our vision!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've improved IT services or led successful projects. This helps us understand the impact you've made in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application is seen by the right people. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at New City College
✨Know Your IT Strategy
Before the interview, make sure you understand the college's IT strategy and how it aligns with their goals. Be ready to discuss how your experience can contribute to shaping and delivering this strategy effectively.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership abilities, especially in managing teams and driving service improvements. Think of specific situations where you led a project or resolved a complex issue, as this will demonstrate your capability to lead IT Managers.
✨Understand Budget Management
Familiarise yourself with budget management principles, as this role involves overseeing budgets and KPIs. Be prepared to discuss your experience in managing financial resources and how you’ve driven continuous improvement within budget constraints.
✨Emphasise Problem-Solving Skills
Since the role requires acting as an escalation point for complex technical issues, be ready to share examples of how you've effectively solved problems in the past. Highlight your analytical skills and your approach to ensuring reliable IT services across multiple campuses.
