Facilities Assistant

We are looking for a committed and hands-on Facilities Assistant to support the smooth running of our Epping Forest Campus. In this varied operational role, you will help maintain a safe, high-quality learning environment by carrying out minor repairs, assisting with site maintenance, supporting room setups and furniture moves, and ensuring that campus facilities remain clean, secure and fully functional.

Epping Forest Campus is a modern, spacious and career-focused learning environment located in Loughton. The campus is designed to give students real-world, practical experiences, with a strong focus on vocational courses and high-quality progression routes. With strong public transport links (just minutes from Debden Station on the Central Line), an on-site café, Costa Coffee, and vibrant student social areas, Epping Forest Campus provides a thriving, community-focused space where students learn, develop and feel part of a welcoming college culture.

As part of the Facilities team, you will play a key role in keeping this busy, diverse and highly utilised environment running to the highest standard.

Please note: A 0.4 FTE Facilities Assistant position is also available at our Ardleigh Green Campus. If you wish to be considered for a combined role across both campuses, please clearly state this in your personal statement.

• Carry out minor repairs, basic maintenance and decoration tasks.
• Support mail handling, goods deliveries and general duties.
• Assist with furniture moves, room setups and safe equipment storage.
• Maintain internal and external areas, reporting defects promptly.
• Support cleaning, grounds maintenance and safe removal of hazardous materials when required.
• Travel to other campuses as needed and participate in enrolment, exam invigilation and open events.

• Experience in facilities, maintenance, or a similar support role.
• Basic DIY and repair abilities.
• Safe manual handling awareness.
• Good communication, teamwork and organisational skills.
• Reliability, attention to detail and a positive, proactive attitude.

• GCSE English and Maths (or equivalent).
• Basic IT, literacy and numeracy skills.

• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS).
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment.
• Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.

New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education. Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities.

We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK's most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.

We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.

As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children's Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.