Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students with enrolments and applications while delivering exceptional customer service.
- Company: Outstanding educational institution in London with a supportive team atmosphere.
- Benefits: Full-time role with professional development opportunities and a dynamic work environment.
- Why this job: Make a real difference in students' lives while enhancing your customer service skills.
- Qualifications: Strong communication and organisational skills, plus a passion for helping others.
- Other info: Join a vibrant team and grow your career in education.
The predicted salary is between 28800 - 43200 £ per year.
An outstanding educational institution in London seeks a dynamic Customer Service Advisor to support learners and deliver exceptional service. You will engage with students and stakeholders via face-to-face and online communications, helping with enrolments, applications, and college events.
Strong communication and organisational skills are essential, along with a passion for customer service. This role is full-time for a fixed term and offers a supportive team atmosphere with professional development opportunities.
Student Services & Enrolment Advisor in City of London employer: New City College
Contact Detail:
New City College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services & Enrolment Advisor in City of London
✨Tip Number 1
Get to know the institution! Research their values, mission, and recent events. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with students and stakeholders, try role-playing common scenarios with friends or family. This will boost your confidence and help you articulate your passion for customer service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the application process. You never know who might give you an insider's edge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our supportive team atmosphere.
We think you need these skills to ace Student Services & Enrolment Advisor in City of London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping students shine through. We want to see how you can make a difference in their educational journey!
Highlight Your Communication Skills: Since this role involves engaging with students and stakeholders, make sure to showcase your strong communication skills. Use clear and concise language in your application to demonstrate your ability to connect with others.
Be Organised and Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is well-structured and free of errors. This shows us that you can handle the organisational aspects of the role effectively.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at New City College
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Services & Enrolment Advisor. Familiarise yourself with common enrolment processes and the types of queries students might have. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully engaged with customers or resolved issues in the past. This will help you showcase your ability to connect with students and stakeholders effectively.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows that you're proactive and engaged. Additionally, think about how you would manage multiple tasks, like handling enrolments while supporting college events, and be ready to discuss your strategies.
✨Emphasise Your Passion for Customer Service
Make sure to convey your enthusiasm for helping others. Share personal anecdotes that highlight your commitment to providing exceptional service. This will resonate well with the interviewers, as they are looking for someone who truly cares about the student experience.
