At a Glance
- Tasks: Lead the grocery channel and manage key customer accounts while coaching a small team.
- Company: Established branded food SME with a culture of trust and growth.
- Benefits: Up to £110,000 salary, car allowance, bonus, and competitive benefits.
- Other info: Enjoy a dynamic environment with opportunities for strategic influence and career growth.
- Why this job: Make a real impact in a growing business with strong brands and ambitious plans.
- Qualifications: Proven experience in managing UK grocery accounts and leading commercial teams.
The predicted salary is between 110000 - 110000 £ per year.
- Head of Grocery - Branded Food - London
- £Up to £110,000 + Car Allowance + Bonus etc
- I'm currently working with a well-established branded food SME that's looking to appoint a
Head of Grocery to lead its grocery channel.
This isn't a role where you'll spend all day in meetings.
They're looking for someone who's happy to stay close to the customer, continue managing key grocery accounts and lead a small commercial team by example.
It's a business that's growing steadily, with strong brands, ambitious plans and a culture where people are trusted to get on with the job.
You'll work closely with the senior leadership team and have a genuine say in the commercial direction of the business.
The role will involve
- Leading the UK Grocery channel and delivering the commercial strategy.
- Managing a portfolio of key grocery customers.
- Coaching and developing a small team of National Account Managers.
- Negotiating JBPs, promotional plans and annual agreements.
- Identifying new opportunities for growth across existing and new customers.
- Working cross-functionally with Marketing, Supply Chain and Finance to deliver commercial objectives.
We're looking for someone who has
- A proven track record managing UK grocery accounts within branded FMCG.
- Previous experience leading or mentoring a commercial team.
- Strong commercial and negotiation skills.
- A hands-on approach and the ability to balance strategic thinking with day-to-day account management.
- Experience working in an SME, or someone who enjoys the pace, visibility and accountability that comes with a smaller business.
Package
- London-based (hybrid)
- Up to
- Bonus
- Car allowance
- Competitive benefits package
- REF. V64983WR
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Head of Grocery in London employer: New Chapter
Join a dynamic and rapidly expanding consumer brand as a Senior National Account Manager, where you'll thrive in a culture that values innovation and collaboration. With a focus on employee growth, you will have the opportunity to lead key retail partnerships across the UK, driving significant impact while enjoying a supportive environment that encourages professional development. This role offers not only competitive benefits but also the chance to work within an ambitious team dedicated to achieving excellence in the FMCG sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Grocery in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like New Chapter, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like New Chapter!
We think you need these skills to ace Head of Grocery in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at New Chapter, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at New Chapter and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show New Chapter that you’re ready to jump in and contribute right away!
How to prepare for a job interview at New Chapter
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
