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- Tasks: Oversee stock levels and ensure smooth operations for a fast-growing D2C brand.
- Company: Join a dynamic, fast-paced D2C brand making waves in the market.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Be at the heart of operations, driving efficiency and innovation.
- Qualifications: Experience in D2C operations and strong analytical skills required.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
About the job
We are working with a fast-growing D2C brand that is looking to bring real structure, accuracy, and pace to its operations function. This is a key hire, sitting at the heart of UK and US operations, making sure the business always has the right stock, the right data and the right forward plan to keep scaling.
If you enjoy improving systems, spotting issues before they happen and keeping a fast-moving business running smoothly, this is a great fit.
What you’ll be doing:
- Monitoring stock levels daily across UK and US
- Managing demand planning and maintaining optimal inventory
- Using sales trends and performance data to guide ordering decisions
- Coordinating with manufacturers on production timings and purchase orders
- Working with 3PL partners to ensure smooth flow of goods
- Tracking lead times, MOQs, freight timelines and upcoming shipments
- Analysing SKU performance and adjusting plans where needed
- Preparing weekly operational updates for the leadership team
- Supporting the operational planning for upcoming retail expansion
What we’re looking for:
- Experience in D2C operations, supply planning or demand forecasting
- Strong numerical and analytical skills
- Confident working at pace in a lean, entrepreneurial environment
- Comfortable owning processes, improving workflows and working cross-functionally
- Background in supplements, FMCG, retail or health categories is a bonus
Ecommerce Operations Manager in London employer: New Chapter
Contact Detail:
New Chapter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in D2C operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to make decisions in past roles. This will help you stand out when discussing your experience during interviews.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest in joining their team.
✨Tip Number 4
Stay organised! Keep track of your applications and follow up on them. A simple email to check in shows your enthusiasm and keeps you on their radar.
We think you need these skills to ace Ecommerce Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Ecommerce Operations Manager role. Highlight your experience in D2C operations and any relevant skills that match what we're looking for. We want to see how you can bring structure and accuracy to our operations!
Show Off Your Numbers: Since strong numerical and analytical skills are key, don’t shy away from showcasing your achievements with data. Use specific examples where you've improved stock levels or optimised inventory. We love seeing how you’ve made an impact!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially in a fast-paced environment. Make sure your passion for improving systems shines through without fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on being part of our growing team!
How to prepare for a job interview at New Chapter
✨Know Your Numbers
As an Ecommerce Operations Manager, you'll need to demonstrate strong numerical and analytical skills. Brush up on key metrics related to stock levels, demand planning, and sales trends. Be ready to discuss how you've used data to make informed decisions in past roles.
✨Showcase Your Problem-Solving Skills
This role requires spotting issues before they arise. Prepare examples of how you've identified potential problems in operations and implemented solutions. Think about specific instances where your proactive approach made a significant impact.
✨Familiarise Yourself with the Brand
Research the D2C brand thoroughly. Understand their products, target market, and any recent news or developments. This will not only help you answer questions more effectively but also show your genuine interest in the company and its operations.
✨Prepare for Cross-Functional Collaboration
You'll be working closely with various teams, so be ready to discuss your experience in cross-functional environments. Think of examples where you've successfully collaborated with others, particularly in managing inventory or coordinating with manufacturers and 3PL partners.
