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For Companies At a Glance
- Tasks: Oversee stock levels and optimise inventory for a fast-growing D2C brand.
- Company: Join a dynamic, fast-paced D2C brand making waves in the market.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Be at the heart of operations, driving efficiency and innovation.
- Qualifications: Experience in D2C operations and strong analytical skills required.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 28800 - 48000 £ per year.
About the job
We are working with a fast-growing D2C brand that is looking to bring real structure, accuracy, and pace to its operations function. This is a key hire, sitting at the heart of UK and US operations, making sure the business always has the right stock, the right data and the right forward plan to keep scaling. If you enjoy improving systems, spotting issues before they happen and keeping a fast-moving business running smoothly, this is a great fit.
What you’ll be doing:
- Monitoring stock levels daily across UK and US
- Managing demand planning and maintaining optimal inventory
- Using sales trends and performance data to guide ordering decisions
- Coordinating with manufacturers on production timings and purchase orders
- Working with 3PL partners to ensure smooth flow of goods
- Tracking lead times, MOQs, freight timelines and upcoming shipments
- Analysing SKU performance and adjusting plans where needed
- Preparing weekly operational updates for the leadership team
- Supporting the operational planning for upcoming retail expansion
What we’re looking for:
- Experience in D2C operations, supply planning or demand forecasting
- Strong numerical and analytical skills
- Confident working at pace in a lean, entrepreneurial environment
- Comfortable owning processes, improving workflows and working cross-functionally
- Background in supplements, FMCG, retail or health categories is a bonus
Ecommerce Operations Manager employer: New Chapter
Contact Detail:
New Chapter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and operations space on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on that perfect Ecommerce Operations Manager role!
✨Tip Number 2
Prepare for interviews by brushing up on your analytical skills. Be ready to discuss how you've used data to make decisions in past roles. Show us you can spot trends and make informed choices – that's what this job is all about!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and interests. When you find a role that excites you, tailor your approach and show us why you're the best fit for their team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the right choice for the Ecommerce Operations Manager position.
We think you need these skills to ace Ecommerce Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Ecommerce Operations Manager role. Highlight your experience in D2C operations and any relevant skills that match what we're looking for. We want to see how you can bring structure and accuracy to our operations!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, don’t shy away from showcasing your numerical and analytical skills. Use specific examples from your past experiences where you've successfully used data to make decisions or improve processes.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Plus, it shows you're keen to join our team!
How to prepare for a job interview at New Chapter
✨Know Your Numbers
As an Ecommerce Operations Manager, you'll need to demonstrate strong numerical and analytical skills. Brush up on key metrics related to inventory management and demand forecasting. Be ready to discuss how you've used data to make decisions in past roles.
✨Showcase Your Problem-Solving Skills
This role requires spotting issues before they happen. Prepare examples of challenges you've faced in operations and how you resolved them. Highlight your ability to improve systems and workflows, as this will resonate well with the interviewers.
✨Understand the Business Landscape
Familiarise yourself with the D2C market, especially in the supplements or FMCG sectors. Research the company’s competitors and trends in the industry. This knowledge will help you speak confidently about how you can contribute to their growth.
✨Prepare for Cross-Functional Collaboration
You'll be working closely with various teams, so be ready to discuss your experience in cross-functional environments. Think of specific instances where you coordinated with others to achieve operational goals, and how you ensured smooth communication and workflow.
