Merchant Account Managers

Merchant Account Managers

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow luxury wine and whisky accounts while executing commercial strategies.
  • Company: Join a leading brand in the fine wine and spirits industry with a strong reputation.
  • Benefits: Enjoy flexible working arrangements and opportunities for travel and networking.
  • Why this job: Be part of a vibrant culture, representing luxury brands and engaging with top-tier clients.
  • Qualifications: Experience in luxury drinks sales and a WSET Diploma or equivalent is essential.
  • Other info: This role offers a chance to work independently while collaborating with a passionate team.

The predicted salary is between 43200 - 72000 £ per year.

We are looking for a commercially minded Account Manager with deep experience and relationships across the fine wine and whisky merchant and broker landscape.

You will be responsible for growing and managing a portfolio of top-tier specialist accounts including names like Berry Bros. & Rudd, Justerini & Brooks, Lay & Wheeler, Farr Vintners, Fine & Rare; Corney and Barrow and others. This role is perfect for someone who knows how to seed and scale luxury brands in specialist trade environments.

You will be responsible for:

  • Building and executing the commercial strategy for the fine wine and broker channel
  • Managing volume, value, margin and forecasting targets
  • Activating the brand through tastings, dinners, paid media and bespoke events
  • Strengthening existing relationships and recruiting new brokers and specialist merchants
  • Representing the brand with a sense of joy, precision and professionalism

What we are looking for:

  • A strong track record in luxury drinks sales, ideally across both fine wine and spirits
  • An established network in the specialist trade and brokerage community
  • A confident communicator with a sharp commercial mind and brand-building instinct
  • Someone who thrives independently, but collaborates naturally
  • WSET Diploma or equivalent qualification

This role is based in London with flexibility to travel.

Merchant Account Managers employer: New Chapter Consulting

As a leading player in the fine wine and whisky sector, we pride ourselves on fostering a dynamic work environment that champions creativity and collaboration. Our London-based team enjoys a culture of excellence, with ample opportunities for professional growth and development, alongside competitive benefits that support work-life balance. Join us to be part of a passionate community dedicated to elevating luxury brands in a vibrant market.
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Contact Detail:

New Chapter Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Merchant Account Managers

✨Tip Number 1

Network actively within the fine wine and whisky community. Attend industry events, tastings, and trade shows to meet potential contacts and showcase your expertise. Building relationships with key players can give you an edge in landing this role.

✨Tip Number 2

Stay updated on market trends and luxury brand strategies. Understanding the latest developments in the fine wine and spirits sector will help you speak confidently about how you can contribute to our commercial strategy.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed accounts and grown sales in previous roles. Highlighting your achievements will demonstrate your capability to handle our top-tier specialist accounts.

✨Tip Number 4

Showcase your passion for fine wine and whisky during conversations. Your enthusiasm can set you apart from other candidates and align with our brand's values of joy and professionalism.

We think you need these skills to ace Merchant Account Managers

Luxury Drinks Sales Experience
Account Management
Commercial Strategy Development
Relationship Building
Networking Skills
Brand Activation
Event Management
Market Forecasting
Communication Skills
Collaboration Skills
Independent Working
Attention to Detail
WSET Diploma or Equivalent Qualification
Negotiation Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in luxury drinks sales, particularly in fine wine and spirits. Include specific achievements and metrics that demonstrate your success in managing accounts and building relationships.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the fine wine and whisky industry. Discuss how your established network and commercial strategy experience align with the role's requirements. Be sure to mention any relevant qualifications like the WSET Diploma.

Showcase Your Communication Skills: Since the role requires confident communication, consider including examples of how you've successfully activated brands through events or media. Highlight your ability to represent a brand professionally and joyfully.

Research the Company: Familiarise yourself with the company and its portfolio of brands. Understanding their market position and key competitors will help you tailor your application and demonstrate your knowledge during potential interviews.

How to prepare for a job interview at New Chapter Consulting

✨Showcase Your Industry Knowledge

Make sure to demonstrate your deep understanding of the fine wine and whisky market. Be prepared to discuss current trends, key players, and your personal experiences with luxury brands. This will show that you are not just familiar with the products but also passionate about them.

✨Highlight Your Network

Since relationships are crucial in this role, be ready to talk about your established connections within the specialist trade and brokerage community. Share specific examples of how these relationships have helped you achieve sales targets or grow a brand.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, such as activating a brand through events or managing a challenging account. Think of past experiences where you successfully navigated similar challenges and be ready to share those stories.

✨Demonstrate Your Commercial Acumen

Be prepared to discuss how you would build and execute a commercial strategy for the fine wine and broker channel. Show your understanding of volume, value, margin, and forecasting targets, and how you plan to achieve them in this role.

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