At a Glance
- Tasks: Be the friendly face of our care centre, welcoming visitors and assisting with inquiries.
- Company: Join Statham Manor Care Centre, a top-rated facility dedicated to high-quality resident care.
- Benefits: Enjoy competitive pay, flexible hours, paid training, and a supportive work environment.
- Other info: This is a 0-hour BANK contract with an hourly rate of £12.25.
- Why this job: Make a difference in residents' lives while growing your career in a caring community.
- Qualifications: A positive attitude, good organisation skills, and a passion for helping others are essential.
Social network you want to login/join with:
Receptionist - BANK Statham Manor Care Centre Administration and Reception Temp BANK
NewCare, New You, New Opportunity; New Care!
Our stunning new home, Statham Manor Care Centre, is a purpose-built care facility situated in the picturesque village of Lymm in Cheshire. The home is registered to provide care to 66 residents with various needs, including residential and nursing care. We prioritize safety, comfort, and high-quality care, reflecting our vision of excellence. We invest in the latest technology and offer daily activities and gentle exercises to enhance residents\' wellbeing. All team members are carefully selected for their warmth and passion, with comprehensive induction and ongoing training through our in-house trainers and the New Care Academy. The home is rated GOOD by CQC in all domains. We have maintained a staff team with no agency staff for over 5 years, ensuring continuity of care from familiar staff. All staff are paid at least the national minimum wage.
We are seeking to appoint a kind, caring, and organized Receptionist to join our team. The role involves providing an efficient reception service, ensuring visitors, residents, and guests are treated courteously and efficiently. We offer a 0-hour BANK contract with an excellent hourly rate of £12.25. Shift times are 0900-1700.
Role Responsibilities:
- Provide a welcoming reception service to visitors, maintaining security and signing in visitors.
- Assist prospective residents and their families with inquiries and show them around the home.
- Answer phone calls, handle inquiries, and transfer calls appropriately.
- Support the Home Administrator as required.
Skills and Experience Required:
- A welcoming and approachable attitude.
- Well-organized with a helpful attitude and tidy environment.
- Ability to build positive relationships with residents, relatives, staff, and visitors.
- Good time management skills.
- Ability to work as part of a team to ensure smooth administration and reception operations.
The Benefits:
- Opportunities for career progression into senior and management roles.
- Bank holiday and overtime enhancements.
- 5.6 weeks annual leave.
- Paid DBS check.
- Uniform provided.
- Paid training.
- Refer a friend scheme for certain roles.
- Comprehensive induction program.
- Opportunities for ongoing training and career development.
- Competitive pay rate.
- Cycle to work scheme.
- Wellbeing programs.
- Recognition awards such as Employee of the Month.
- Travel plan incentives.
- Christmas bonuses.
- Pension scheme.
- HASTEE pay advance access.
Receptionist - BANK in Lymm employer: New Care
At Statham Manor Care Centre, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment in the beautiful village of Lymm, Cheshire. Our commitment to employee growth is evident through comprehensive training programmes and clear pathways for career progression, alongside competitive pay and generous benefits such as annual leave, wellbeing initiatives, and recognition awards. Join our dedicated team where your contributions are valued, and you can make a meaningful impact on the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - BANK in Lymm
✨Tip Number 1
Familiarise yourself with the care sector and the specific needs of residents in a care home. Understanding the environment and the challenges faced by both staff and residents will help you demonstrate your commitment and suitability for the role during any informal discussions.
✨Tip Number 2
Practice your communication skills, as being a receptionist requires clear and friendly interaction with visitors and residents. Role-play scenarios with friends or family to build confidence in handling inquiries and providing information.
✨Tip Number 3
Network with current or former employees of Statham Manor Care Centre or similar facilities. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Visit the care centre if possible, or check their online presence to get a feel for the environment. This will not only show your genuine interest but also give you talking points to use when discussing your application with us.
We think you need these skills to ace Receptionist - BANK in Lymm
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Receptionist position at Statham Manor Care Centre. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the care sector. Mention specific qualities that make you a good fit, such as your welcoming attitude and organisational skills, and relate them to the values of New Care.
Highlight Relevant Experience:In your CV, emphasise any previous experience in reception or customer service roles. Include examples of how you've built positive relationships with clients or colleagues, as this is crucial for the role.
Proofread Your Application:Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is important for a receptionist role.
How to prepare for a job interview at New Care
✨Show Your Warmth
As a Receptionist, your attitude is key. Make sure to convey a friendly and welcoming demeanour during the interview. Practice a warm greeting and maintain eye contact to show that you are approachable and caring.
✨Demonstrate Organisational Skills
Highlight your ability to stay organised and manage multiple tasks efficiently. You might want to prepare examples from your past experiences where you successfully handled busy reception duties or managed inquiries effectively.
✨Know the Company
Familiarise yourself with Statham Manor Care Centre and its values. Understanding their commitment to high-quality care and the importance of building relationships will help you align your answers with their expectations.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult visitors or managing a busy phone line. Think through potential scenarios and how you would respond to demonstrate your problem-solving skills.
