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- Tasks: Lead a team to ensure a top-notch dining experience for residents.
- Company: Join New Care, a leading care provider focused on high standards and resident wellbeing.
- Benefits: Enjoy competitive pay, career progression, and perks like paid training and annual leave.
- Why this job: Make a real difference in residents' lives while working in a supportive and caring environment.
- Qualifications: Dining or restaurant supervisory experience is essential; care setting experience is a plus.
- Other info: This role offers a 40-hour contract with shifts from 08:00 to 19:00, including alternate weekends.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Our stunning new home Statham Manor Care Centre is a purpose-built care facility situated in the picturesque village of Lymm in the heart of Cheshire. The home is registered to provide care to 66 residents who have a variety of care needs including residential and nursing care. The home provides the highest standards of safety, comfort and care to residents who have a variety of care needs. The home reflects the New Care vision of providing the highest standards of safety, comfort and care. We invest in the latest technology, and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion, they have a full induction and ongoing training from our in house trainers in conjunction with the New Care Academy. The home is rated GOOD in all domains by CQC. New Care has had no agency staff use for over 5 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care all of our staff are paid the national minimum wage or above.
We are seeking to appoint a kind, caring and motivated Head of Hospitality to join our team. To be responsible for organising the Hospitality Assistants and Care Assistants to enable the dining experience for our residents to be smooth and efficient at all times. You are responsible for dining room preparation, cleanliness and set up, for ensuring that the meals are served in a timely, presentable and in a correct manner. This role is an exciting role leading a team of Hospitality Assistants including rotas, training, supervisions. We have a 40 hour contract available with an hourly rate of £13.20! Shift times are 0800-1900, with alternate weekend working.
Role Responsibilities:
- Ensure there is a provision of high standard of hospitality service.
- Support and assist visitors.
- Inform the Chef of any individual requirements of residents.
- Following cleaning schedules and procedures, as per company HACCP.
- To ensure that all training given is adhered to.
- Ensure records and reports are properly written up e.g. cleaning schedules, work sheets, fridge temperatures and that all HACCP paperwork is completed.
- Manage, allocate duties and supervise the hospitality team ensuring a quality delivery of care for the duration of the shift.
- Coach staff and participate in ongoing development of staff.
- Take responsible for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.
Skills and experience required:
- Dining or Restaurant Supervisor experience is essential.
- Previous experience working in a care setting is desirable.
- Ability to effectively communicate with other members of the team is essential.
- Participation in activities organised in the Home is essential.
The Benefits
Opportunities to progress through our career paths into more senior and management roles
- Bank holiday and overtime enhancements
- 5.6 weeks annual leave per annum
- Paid DBS
- Uniform provided
- Paid training
- Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant
- Excellent induction programme for new starters
- A rewarding career with lots of opportunities to progress within the company
- Ongoing support and training for nationally recognised qualifications
- A competitive rate of pay
- Cycle to work scheme
- Wellbeing programmes
- Recognition awards – employee of the month and golden tickets
- Ongoing career development
- Travel plan – walk or ride a bike and get a free meal that day
- Christmas Bonuses
- Pension scheme
- Early Pay – access to your money as you earn (pay advance)
About New Care
The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential whatever that may be – physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person- centred care, nurturing each resident individually exploring and understanding their needs. The health, well-being and happiness of our residents is always our number one priority.
Each New Care home is purpose built and expertly designed with the needs of our residents in mind. Internally the design is luxurious yet comfortable and practical.
The company ethos \’To celebrate the wonder of people\’ relates to all those who are part of the New Care family, residents, their family and friends, staff members and professional visitors. Ultimately we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit.
This position is subject to a DBS check
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Head of Hospitality employer: New Care
Contact Detail:
New Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hospitality
✨Tip Number 1
Familiarise yourself with the specific needs of residents in care settings. Understanding how to cater to diverse dietary requirements and preferences will show your commitment to providing high-quality hospitality.
✨Tip Number 2
Highlight your leadership skills during any interactions. As a Head of Hospitality, you'll be managing a team, so demonstrating your ability to lead and motivate others is crucial.
✨Tip Number 3
Research New Care's philosophy and values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly understands their mission.
✨Tip Number 4
Prepare to discuss your experience in dining or restaurant supervision. Be ready to share specific examples of how you've ensured a smooth dining experience in previous roles.
We think you need these skills to ace Head of Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and care settings. Emphasise any supervisory roles you've held, particularly in dining or restaurant environments, as this is essential for the Head of Hospitality position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high-quality hospitality services in a care setting. Mention specific experiences that demonstrate your ability to lead a team and ensure a smooth dining experience for residents.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work effectively with a team. Include examples of how you've participated in activities or training that align with the role's responsibilities.
Showcase Your Understanding of Care Standards: Demonstrate your knowledge of care standards and procedures, such as HACCP, in your application. This will show that you are not only qualified but also committed to maintaining the highest standards of safety and care for residents.
How to prepare for a job interview at New Care
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for providing excellent hospitality services. Share specific examples from your past experiences where you went above and beyond to ensure a positive dining experience for residents or customers.
✨Demonstrate Leadership Skills
As the Head of Hospitality, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in previous roles, especially in a care or hospitality setting.
✨Understand the Care Environment
Familiarise yourself with the unique challenges and requirements of working in a care home. Highlight any relevant experience you have in a care setting and discuss how you can contribute to maintaining high standards of safety and comfort for residents.
✨Prepare Questions for the Interviewers
Have thoughtful questions ready to ask the interviewers about the role, the team, and the company culture. This shows your interest in the position and helps you determine if it's the right fit for you.
