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- Tasks: Lead the hospitality team to create a welcoming dining experience for residents.
- Company: Grappenhall Manor Care Centre is a modern care home focused on quality resident care.
- Benefits: Enjoy competitive pay, career progression, and perks like paid training and annual leave.
- Why this job: Join a passionate team dedicated to enhancing residents' wellbeing in a supportive environment.
- Qualifications: Experience as a Dining Supervisor is essential; care setting experience is a plus.
- Other info: Flexible shifts with a focus on staff development and wellbeing initiatives.
The predicted salary is between 25800 - 36000 £ per year.
Our stunning care home, Grappenhall Manor Care Centre, is a purpose-built 70-bed facility located in Warrington, Cheshire. We provide residential, nursing, and dementia care, prioritizing safety, comfort, and quality of life for our residents. We invest in the latest technology and offer a purposeful program of daily activities and gentle exercises to enhance wellbeing. All team members are carefully selected for their warmth and passion, with comprehensive induction and ongoing training through our in-house trainers and the New Care Academy. We pride ourselves on a permanent staff team, avoiding agency staff for over 4 years to ensure continuity of care from staff who know and residents trust. All staff are paid the national living wage or above.
We are seeking a kind, caring, and motivated Head of Hospitality to join our team. You will be responsible for organizing the Hospitality and Care Assistants to ensure a smooth and efficient dining experience for our residents. Your duties include overseeing dining room preparation, cleanliness, meal service, and team management, including rotas, training, and supervision. The role offers a 40-hour contract with an hourly rate of £12.44. Shift times are 08:00-19:00, with alternate weekend working.
Role Responsibilities:- Ensure high standards of hospitality service are maintained.
- Support and assist visitors.
- Inform the Chef of any individual resident requirements.
- Follow cleaning schedules and procedures as per HACCP standards.
- Adhere to all training and ensure proper documentation of records and reports, including cleaning schedules, worksheets, fridge temperatures, and HACCP paperwork.
- Manage, allocate duties, and supervise the hospitality team to deliver quality care during shifts.
- Coach staff and participate in ongoing staff development.
- Promote safeguarding and the welfare of adults in contact with the post holder.
- Experience as a Dining or Restaurant Supervisor is essential.
- Experience working in a care setting is desirable.
- Effective communication skills are essential.
- Participation in activities organized in the home is required.
- Opportunities for career progression into senior and management roles.
- Bank holiday and overtime enhancements.
- 5.6 weeks annual leave.
- Paid DBS check.
- Uniform provided.
- Paid training and ongoing support for nationally recognized qualifications.
- Refer-a-friend scheme for specific roles.
- Excellent induction program for new starters.
- Competitive pay rate.
- Cycle to work scheme.
- Wellbeing programs and recognition awards.
- Travel plan with free meal option.
- Christmas bonuses.
- Pension scheme.
- HASTEE - access to your earnings before payday.
Head Housekeeper employer: New Care
Contact Detail:
New Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and requirements of hospitality in a care setting will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Grappenhall Manor Care Centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to coach and develop staff will resonate well with the hiring team.
✨Tip Number 4
Showcase your commitment to high standards of service. Be ready to discuss how you ensure quality and compliance in hospitality settings, particularly in relation to HACCP standards and resident care.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hospitality and care settings. Emphasise any supervisory roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and care. Mention why you are drawn to Grappenhall Manor Care Centre and how your values align with their commitment to quality of life for residents.
Highlight Relevant Skills: In your application, focus on key skills such as effective communication, team management, and adherence to health and safety standards. Provide examples of how you've successfully implemented these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Head of Hospitality role.
How to prepare for a job interview at New Care
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for providing excellent hospitality. Share specific examples from your past experiences where you went above and beyond to ensure a positive dining experience for residents or customers.
✨Demonstrate Team Management Skills
Be prepared to discuss your experience in managing teams, especially in a care setting. Highlight how you've successfully allocated duties, trained staff, and maintained high standards of service in previous roles.
✨Understand HACCP Standards
Familiarise yourself with HACCP (Hazard Analysis Critical Control Point) standards and be ready to discuss how you have implemented these in your previous positions. This shows that you take food safety seriously and can maintain cleanliness and hygiene.
✨Prepare Questions About the Role
Think of insightful questions to ask about the Head of Hospitality role and the care home environment. This demonstrates your interest in the position and helps you understand how you can contribute to the team effectively.
