At a Glance
- Tasks: Serve guests and ensure their wellbeing in a vibrant bar and restaurant setting.
- Company: New Bath Hotel & Spa, a historic hotel in the stunning Peak District.
- Benefits: Competitive salary, training support, discounted stays, and exciting rewards.
- Other info: Fast-paced environment with ongoing support to help you thrive.
- Why this job: Join a fun team and create memorable experiences for guests every day.
- Qualifications: Friendly personality, commitment to customer service, and teamwork skills.
The predicted salary is between 18900 - 23100 £ per year.
Who are we
New Bath Hotel & Spa is a beautiful 54-bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park.
The hotel stands as a testament to the area's rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today.
The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido.
Established in 1934, this unique lido is supplied by mineral-rich spring water from the nearby mountainside, ensuring a natural and chemical-free swimming experience.
Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant.
You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent.
You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you.
You’ll assist with running food and the preparation of sufficient mise en place.
- To be responsible for the service and wellbeing of our guests.
- To assist in the set up and closedown of the Restaurant.
- Ensure all orders are taken accurately and items are received in a timely manner.
- To support the team in ensuring the efficient, and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
- Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
- To keep your mise en place levels up to the required level whilst rotating stock.
- Be mindful of waste, always seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
- Key Requirements
- A warm and friendly personality
- Commitment to delivering high levels of customer service
- Good teamwork skills - we want work to be fun for all of our employees
- Have a genuine interest in providing hospitality to our customers
- To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)
Benefits
- Competitive salary
- Excellent on-going support, training and development
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- #J-18808-Ljbffr
Waiter/ Waitress employer: New Bath Hotel & Spa
At New Bath Hotel & Spa, we pride ourselves on being an excellent employer by fostering a supportive and employee-centric culture that prioritises growth and development. Our flexible shift patterns cater to your lifestyle, while our commitment to training ensures you have the tools to advance your career in the hospitality industry. Join us in Belfast, where you'll be part of a dynamic team dedicated to maintaining high standards and delivering exceptional service.