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- Tasks: Ensure cleanliness and hygiene in guest rooms and public areas while supporting the housekeeping team.
- Company: Join the newly opening Polo Club Hotel, a luxurious destination in Warwickshire.
- Benefits: Enjoy competitive salary, 28 days holiday, and discounted hotel rates for friends and family.
- Why this job: Be part of a dynamic team in a fast-paced, friendly environment with growth opportunities.
- Qualifications: Must have a positive attitude, attention to detail, and be a team player.
The predicted salary is between 20000 - 25000 £ per year.
Newly opening Polo Club Hotel is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence. With state‑of‑the‑art facilities, including world‑class polo grounds overlooked by a 41‑bedroom luxurious hotel, and top‑tier dining options, we strive to provide an unparalleled experience for our guests.
Role Responsibilities
- The successful candidate will have a hard working attitude, work well as part of a team and on their own.
- They will have great attention to detail and take pride in a job well done.
- They will understand the importance that housekeeping plays in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You’ll ensure any guest property left behind is logged and stored in a secure location for lost property.
- Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.
Key Requirements
- If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you.
- You will display excellent standards of cleanliness.
- Be a team player, by supporting your colleagues.
- Work well under pressure.
- Be courteous and welcoming to all guests you meet.
Benefits
- Competitive salary.
- Excellent on‑going support, training and development.
- 28 days holiday including Bank Holidays per annum.
- Stakeholder Pension entitlement.
- Discounted hotel room rates for you, your friends and family.
- On‑going incentives and rewards.
- Opportunities for professional growth and development.
Room Attendant employer: New Bath Hotel & Spa
Contact Detail:
New Bath Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the Polo Club Hotel. Familiarise yourself with its facilities and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping and customer service. Think about examples from your past experiences that highlight your attention to detail and teamwork skills.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel’s high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Attention to Detail: When writing your application, make sure to highlight your attention to detail. Mention any previous experience where you maintained high standards of cleanliness or organisation, as this is key for the Room Attendant role.
Be a Team Player: We love team players! In your application, share examples of how you've worked well with others in past jobs. This will show us that you can support your colleagues and contribute positively to our friendly environment.
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to keep your tone professional. Use a friendly approach in your writing to reflect the welcoming atmosphere we aim to create at Polo Club Hotel.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at New Bath Hotel & Spa
✨Know the Hotel Inside Out
Before your interview, take some time to research the Polo Club Hotel. Familiarise yourself with its facilities, values, and what makes it unique. This will not only show your genuine interest but also help you tailor your answers to align with their standards of luxury and service.
✨Highlight Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Prepare examples from your past experiences where you demonstrated this skill. Whether it’s about maintaining cleanliness or ensuring guest satisfaction, be ready to share specific instances that showcase your commitment to high standards.
✨Showcase Your Team Spirit
The role requires working well as part of a team. Think of times when you collaborated effectively with colleagues or supported them in challenging situations. Emphasise your ability to contribute positively to a team environment, as this is key for success in a hotel setting.
✨Prepare for Guest Interaction Scenarios
Anticipating guest needs and resolving complaints are vital parts of the job. Be prepared to discuss how you would handle various guest scenarios. Practising responses to common issues can help you feel more confident and demonstrate your proactive approach to customer service.