At a Glance
- Tasks: Ensure cleanliness and hygiene in guest rooms and public areas while supporting the housekeeping team.
- Company: New Bath Hotel & Spa, a historic hotel in the scenic Peak District.
- Benefits: Competitive salary, training, discounted stays, and ongoing rewards.
- Other info: Fast-paced environment with excellent support and development opportunities.
- Why this job: Join a friendly team and make guests feel at home in a beautiful setting.
- Qualifications: Attention to detail, teamwork, and a positive attitude towards guests.
The predicted salary is between 20000 - 25000 £ per year.
Who are we
New Bath Hotel & Spa is a beautiful 54‑bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park.
The hotel stands as a testament to the area's rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today.
The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido.
Established in 1934, this unique lido is supplied by mineral‑rich spring water from the nearby mountainside, ensuring a natural and chemical‑free swimming experience.
Role Responsibilities
The successful candidate will have a hard working attitude, work well as part of a team and on their own.
They will have great attention to detail and take pride in a job well done.
Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You’ll ensure any guest property left behind is logged and stored in a secure location for lost property.
Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.
- Key Requirements
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:
- Display excellent standards of cleanliness
- Be a team player, by supporting your colleagues
- Work well under pressure
- Be courteous and welcoming to all guests you meet
Benefits
- Competitive salary
- Excellent on-going support, training and development
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- #J-18808-Ljbffr
Housekeeping Room Attendant in Matlock employer: New Bath Hotel & Spa
At New Bath Hotel & Spa, we pride ourselves on being an excellent employer by fostering a supportive and employee-centric culture that prioritises growth and development. Our flexible shift patterns cater to your lifestyle, while our commitment to training ensures you have the tools to advance your career in the hospitality industry. Join us in Belfast, where you'll be part of a dynamic team dedicated to maintaining high standards and delivering exceptional service.
