Food & Beverage Assistant in Matlock

New Bath Hotel & Spa is a beautiful 54‑bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park. The hotel stands as a testament to the area's rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today. The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido.

Role Responsibilities

• You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant.
• You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager.
• You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you.
• You’ll assist with running food and the preparation of sufficient mise en place.
• To be responsible for the service and wellbeing of our guests.
• To assist in the set up and closedown of the Restaurant.
• Ensure all orders are taken accurately and items are received in a timely manner.
• To support the team in ensuring the efficient and effective running of the service.
• Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
• Serve guests to the highest standard whilst keeping the guests' expectations at the forefront of your mind.
• To keep your mise en place levels up to the required level whilst rotating stock.
• Be mindful of waste, always seek help to utilise all stock and minimise waste.
• Report any faults or defects as you see them.
• Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
• Ensure that you are correctly dressed in your uniform.
• Maintain a professional working relationship with all departments in the hotel.

Key Requirements

• A warm and friendly personality.
• Commitment to delivering high levels of customer service.
• Good teamwork skills – we want work to be fun for all of our employees.
• Have a genuine interest in providing hospitality to our customers.
• To be able to work well under pressure.

Benefits

• Competitive salary.
• Excellent on‑going support, training and development.
• 28 days holiday including Bank Holidays per annum.
• Stakeholder Pension entitlement.
• Discounted hotel room rates for you, your friends and family.
• On‑going incentives and rewards.