At a Glance
- Tasks: Serve guests and ensure their wellbeing in a vibrant bar and restaurant setting.
- Company: Join a dynamic hotel with a focus on hospitality and teamwork.
- Benefits: Enjoy discounted hotel stays, meals on duty, and exciting events throughout the year.
- Other info: Great training and support from day one, plus opportunities for growth.
- Why this job: Be part of a fun, fast-paced environment where your customer service skills shine.
- Qualifications: Must be 18+, with a friendly personality and a passion for hospitality.
The predicted salary is between 10 - 12 £ per hour.
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Bar & Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. This role is for weekend work, so we are looking for applicants with availability on weekend days (Saturday & Sunday). The applicant must be 18+ as the role includes bar work.
Responsibilities include:
- To be responsible for the service and wellbeing of our guests.
- To assist in the set up and closedown of the Restaurant for breakfast and lunches.
- To open the bar in the morning following breakfast service.
- To serve drinks and food from the bar (including hot drinks, alcohol & cold drinks).
- Ensure all orders are taken accurately and items are received in a timely manner.
- To support the team in ensuring the efficient and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
- Serve guests to the highest standard whilst keeping the guests' expectations at the forefront of your mind.
- To keep your mise en place levels up to the required level whilst rotating stock.
- Be mindful of waste, always seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
Key Requirements:
- A warm and friendly personality.
- Commitment to delivering high levels of customer service.
- Good teamwork skills - we want work to be fun for all of our employees.
- Have a genuine interest in providing hospitality to our customers.
- To be able to work well under pressure; Hospitality is very fast-paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role.
Benefits:
- Excellent on-going support, training and development.
- Discounted hotel room rates for you, your friends and family (Focus Hotels).
- On-going incentives and rewards.
- Meals on duty.
- Free city centre on-site parking.
- Events throughout the year (Waffle day, Bristol 10K, Walk for Wellbeing, 5 aside, teams appreciation weeks) as well as our summer and Christmas parties.
Breakfast Assistant in Bristol employer: New Bath Hotel & Spa
Join our vibrant team as a Breakfast Assistant, where you'll enjoy a supportive work culture that prioritises employee wellbeing and development. With excellent training opportunities, discounted hotel stays for you and your loved ones, and engaging events throughout the year, we ensure that your weekends are not just about work but also about fun and camaraderie. Located in the heart of the city, our hotel offers a dynamic environment where your contributions to guest satisfaction are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Assistant in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving guests, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the restaurant well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Breakfast Assistant in Bristol
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your warm and friendly personality shine through! We want to see who you are beyond just your qualifications, so don’t be afraid to add a personal touch.
Tailor Your Application:Make sure to tailor your application to the Breakfast Assistant role. Highlight your customer service skills and any relevant experience in hospitality. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at New Bath Hotel & Spa
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Breakfast Assistant. Familiarise yourself with the tasks like serving guests, preparing the bar, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about guest wellbeing, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to high standards.
✨Emphasise Teamwork
This position requires good teamwork skills, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, especially in a fast-paced environment. It’ll show that you can contribute to a fun and supportive workplace.
✨Dress the Part
First impressions matter! Make sure you arrive at the interview dressed appropriately, reflecting the professional standards expected in hospitality. A neat appearance shows that you take the role seriously and are ready to represent the restaurant well.
