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- Tasks: Lead night operations, ensuring exceptional guest service and hotel security.
- Company: Join the opening team of Belfast's newest boutique hotel.
- Benefits: Competitive salary, training, career progression, and a supportive culture.
- Why this job: Be part of something special and innovate in luxury hospitality.
- Qualifications: Experience in hotel supervision, strong leadership, and customer service skills.
- Other info: Flexible night shifts with opportunities for professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Who We Are: Opening Spring 2026, The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining rooms, The Bedford Hotel Belfast will set new standards for hospitality in Northern Ireland. The Bedford Hotel Belfast, operated by Focus Hotels Management, seeks a skilled Night Supervisor who thrives in a luxury hospitality setting.
Role Responsibilities: As Night Supervisor, you will take charge of the hotel’s overnight operations in the absence of the Night Manager, ensuring that guests receive exceptional service and that the hotel remains secure and efficiently run. Your responsibilities will include:
- Overseeing all night operations, ensuring smooth handover between day and night teams.
- Leading and supporting the Night Team, maintaining morale and efficiency throughout the shift.
- Providing a warm and professional welcome to all guests, handling check-ins, check-outs, and any late-night enquiries or issues.
- Ensuring the safety and security of all guests, staff, and property through regular checks and adherence to company procedures.
- Managing cash handling, night audit procedures, and accurate recording of financial transactions.
- Conducting daily security and fire safety checks, ensuring compliance with all H&S regulations.
- Coordinating with departments to ensure the hotel is ready for the next day’s operations.
- Handling any incidents or emergencies calmly and efficiently, following company policy.
- Supporting food and beverage service overnight where necessary.
Key Requirements: Previous experience in hotel supervisory night role within the hospitality industry is advantageous. Strong leadership and communication skills, with the ability to motivate and support a small team. Excellent customer service and problem-solving abilities, always maintaining professionalism. Good understanding of hotel systems and night audit procedures (PMS experience preferred). Ability to work independently, showing initiative and reliability. Flexibility to work night shifts across weekdays and weekends.
What We Offer: At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:
- Competitive salary.
- Training and development programme.
- Clear career progression pathways and leadership opportunities.
- A supportive, employee-centric culture.
- Recognition and rewards for outstanding performance.
- Work-life balance initiatives.
Why Join Us? Be part of something special: Join the opening team of Belfast’s newest boutique hotel. Innovate and inspire: Work in an environment that encourages new ideas and continuous improvement. Grow your career: Benefit from professional development opportunities designed to help you thrive. Ready to Elevate Your Career? Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.
Night Supervisor in Belfast employer: New Bath Hotel & Spa
Contact Detail:
New Bath Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Bedford Hotel or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've handled tough situations or made guests feel special – it’s all about that personal touch!
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply directly through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you’d handle various scenarios during your interview. This will demonstrate your problem-solving skills and readiness for the Night Supervisor role.
We think you need these skills to ace Night Supervisor in Belfast
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our vision for The Bedford Hotel Belfast.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Supervisor role. Highlight relevant experience, especially in night operations and team leadership, so we can see why you’re the perfect fit for us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Bedford Hotel Belfast.
How to prepare for a job interview at New Bath Hotel & Spa
✨Know the Hotel Inside Out
Before your interview, make sure to research The Bedford Hotel Belfast thoroughly. Familiarise yourself with its unique offerings, such as the destination restaurant and private dining rooms. This knowledge will show your genuine interest in the hotel and help you stand out.
✨Showcase Your Leadership Skills
As a Night Supervisor, you'll need to lead a small team effectively. Prepare examples from your past experiences where you've successfully motivated and supported a team, especially during challenging situations. This will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in hospitality. Be ready to discuss how you've handled difficult guest situations in the past. Highlight your problem-solving abilities and how you maintain professionalism under pressure, as this aligns perfectly with the hotel's values.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations, like emergencies or late-night enquiries. Think through potential scenarios and your responses ahead of time. This preparation will help you convey your ability to think on your feet and ensure guest safety.