Who are we
New Bath Hotel & Spa is a beautiful 54-bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park. The hotel stands as a testament to the area's rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today. The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido. Established in 1934, this unique lido is supplied by mineral-rich spring water from the nearby mountainside, ensuring a natural and chemical-free swimming experience.
Role Responsibilities
The successful candidate will have a hard working attitude, work well as part of a team and on their own. They will have great attention to detail and take pride in a job well done. Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You’ll ensure any guest property left behind is logged and stored in a secure location for lost property. Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.
Key Requirements
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:
- Display excellent standards of cleanliness
- Be a team player, by supporting your colleagues
- Work well under pressure
- Be courteous and welcoming to all guests you meet
Benefits
- Competitive salary
- Excellent on-going support, training and development
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
Contact Details:
New Bath Hotel & Spa, a member of Radisson Individuals Recruitment Team
