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- Tasks: Be the go-to running expert, guiding customers to find their perfect gear.
- Company: Join New Balance, a brand that champions fitness and community.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Why this job: Inspire others while sharing your passion for running in a vibrant store environment.
- Qualifications: Must be an active runner with strong product knowledge and excellent communication skills.
- Other info: Flexible hours, team spirit, and opportunities to engage with the local running community.
The predicted salary is between 28800 - 43200 £ per year.
As the New Balance Run Pacer, your passion for running and fitness is an integral part of providing a premium service experience to our Run Store Consumers. Your time is spent one-on-one with the consumer and educating the staff on selling skills, product knowledge, and the brand.
Essential Duties & Responsibilities
- Be the in-store running expert. Share your passion, knowledge, and experience with customers to help them find the perfect gear for their running goals.
- Deliver an exceptional customer experience by guiding runners through the entire journey, from entry to purchase, ensuring they leave inspired and informed.
- Drive performance and sales by achieving KPI’s and boosting the running category through personalized recommendations and product expertise.
- Elevate running knowledge within the store by partnering with the Training Champion to educate and inspire the team on running products, trends, and best practices.
- Actively stay up to date on running trends and maintain strong knowledge of competitor running products to provide informed advice and insights.
- Engage with the local running community – participate in races, organize store runs, and build authentic connections with runners in your area.
- Provide on-site support at New Balance sponsored running events, representing the brand and engaging with runners to create memorable experiences.
- Maintain a premium store environment by following visual and operational standards that reflect the New Balance brand.
- Support daily store operations, including opening and closing procedures, and assist the management team with additional tasks as needed.
- Champion health, safety, and compliance by adhering to company policies and environmental standards.
Job Requirements
- Strong passion for running and an active runner lifestyle (regular training, participation in races, and community involvement).
- In-depth knowledge of running products and technologies, with the ability to compare and explain differences between brands and competitors.
- Commitment to staying up to date on running trends, innovations, and performance gear.
- Ability to share running expertise and educate both customers and store team members.
- Excellent customer service and communication skills to create an engaging and informative experience.
- Team spirit and willingness to collaborate with the Training Champion to elevate running knowledge in-store.
- Availability for flexible working hours, including weekends, holidays, and occasional support at New Balance sponsored running events.
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Run Pacer (Full Time) - Oxford Street employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Run Pacer (Full Time) - Oxford Street
✨Tip Number 1
Get to know the local running community! Attend local races and events, and engage with fellow runners. This not only builds your network but also shows your passion for running, which is key for the Run Pacer role.
✨Tip Number 2
Brush up on your product knowledge! Familiarise yourself with the latest running gear and trends. Being able to share insights and recommendations will set you apart during interviews and help you connect with customers.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you guide a customer through their running journey. The more comfortable you are with these interactions, the better you'll perform in real-life situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the New Balance team and being part of something special.
We think you need these skills to ace Run Pacer (Full Time) - Oxford Street
Some tips for your application 🫡
Show Your Passion for Running: Make sure to highlight your love for running in your application. Share your experiences, whether it's races you've participated in or how you stay active. We want to see that you're not just a runner, but someone who lives and breathes the sport!
Know Your Stuff: Demonstrate your knowledge of running products and trends in your written application. Mention specific brands or technologies you’re familiar with. This will show us that you’re not just applying for the role, but that you’re genuinely interested in helping others find the right gear.
Engage with the Community: Talk about your involvement in the local running community. Whether it’s organising runs or participating in events, we want to know how you connect with other runners. This shows us that you’re not just a lone wolf but someone who thrives in a community setting.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at New Balance
✨Show Your Passion for Running
Make sure to express your love for running during the interview. Share personal stories about your running journey, races you've participated in, and how you stay active. This will help demonstrate that you're not just knowledgeable but genuinely passionate about the sport.
✨Know Your Products Inside Out
Familiarise yourself with New Balance's running products and technologies. Be prepared to discuss how they compare to competitors. This knowledge will show that you can provide informed advice to customers and elevate their shopping experience.
✨Engage with the Community
Talk about your involvement in the local running community. Whether it's participating in races or organising group runs, showcasing your connections will highlight your commitment to building relationships and enhancing the customer experience.
✨Demonstrate Team Spirit
Emphasise your ability to work collaboratively with others, especially when discussing how you would partner with the Training Champion. Share examples of how you've successfully educated peers or contributed to a team environment in the past.