At a Glance
- Tasks: Engage customers, manage stock, and ensure a neat sales floor.
- Company: Join the New Balance family, a growing sportswear brand.
- Benefits: Competitive pay, retail bonus scheme, generous staff discount, and development opportunities.
- Other info: Flexible hours, inclusive environment, and opportunities across Europe.
- Why this job: Be a brand ambassador and make a real impact in retail.
- Qualifications: Customer service skills, passion for retail, and team player mentality.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
Major Accountabilities
- Provides superior product knowledge and service techniques to meet the stock needs of the customer.
- Develop product knowledge of store merchandise to enable you to educate the customer on product features and benefits.
- Correctly measuring and fitting the customer to appropriate NB product, communicating current store promotion and correct price, and reviewing features and benefits.
- Keep floor area neat and organized. This includes stock and inventory functions, i.e. labelling and price marking items and merchandising apparel as needed. Organize and fill sales floor to maximize selling.
- Complete stock transfers, RTVs and cycle counts.
- Protect Company Assets by greeting customers; attach and detach security tags (if provided); Report shrinkage and security violations. Monitor floor merchandise.
- Performs other duties as required.
Requirements for Success
- Team Player
- Demonstrate customer service skills
- A passion for retail, sales and stockroom operations
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Proven organisational skills
- Flexible work schedule including weekends and holidays
- Ability to work early hours to execute deliveries before store opening and occasional night shifts
Additional Benefits
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Stockroom Associate (30 hours) - Cheshire Oaks in Ellesmere Port employer: New Balance
At New Balance, we pride ourselves on being more than just a sportswear brand; we are a family that values growth and development. As a Stockroom Associate at our Cheshire Oaks location, you will enjoy a competitive compensation package, opportunities for personal and professional growth, and a supportive work culture that encourages inclusivity and teamwork. Join us to be part of an incredible team where your passion for retail and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Associate (30 hours) - Cheshire Oaks in Ellesmere Port
✨Tip Number 1
Get to know New Balance and its products inside out! When you walk into that interview, show off your passion for the brand and how you can engage customers with your knowledge. It’s all about being a true brand ambassador!
✨Tip Number 2
Practice your customer service skills before the big day. Think of scenarios where you can educate and excite customers about the products. Role-playing with a friend can help you feel more confident and ready to impress!
✨Tip Number 3
Be prepared to talk about your organisational skills. Stockroom operations are key, so share examples of how you've kept things neat and tidy in previous roles. Show us you can handle stock transfers and inventory like a pro!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the New Balance family. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Stockroom Associate (30 hours) - Cheshire Oaks in Ellesmere Port
Some tips for your application 🫡
Show Your Passion:Let your love for retail and customer service shine through in your application. We want to see how excited you are about joining our team and being a brand ambassador for New Balance!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in stockroom operations or customer service. We appreciate when applicants take the time to align their skills with what we’re looking for.
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We want to know why you’re a great fit for the Stockroom Associate role without wading through too much fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our incredible team.
How to prepare for a job interview at New Balance
✨Know Your Products
Before the interview, dive deep into New Balance's product range. Familiarise yourself with their key features and benefits so you can confidently discuss them. This will show your passion for the brand and your ability to educate customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you engaged with customers, resolved issues, or went above and beyond. This will demonstrate your suitability as a brand ambassador.
✨Demonstrate Team Spirit
New Balance values teamwork, so be ready to share instances where you've successfully collaborated with others. Highlight how you contribute to a positive team environment and how you can support your colleagues in achieving store goals.
✨Be Organised and Flexible
Discuss your organisational skills and how you manage stockroom operations. Mention your flexibility regarding work hours, especially weekends and holidays, to show that you're committed to meeting the needs of the store.
