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For Companies At a Glance
- Tasks: Be the go-to running expert, guiding customers to find their perfect gear.
- Company: Join New Balance, a brand that champions fitness and community.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Why this job: Inspire others while sharing your passion for running in a vibrant store environment.
- Qualifications: Must be an active runner with strong product knowledge and excellent communication skills.
- Other info: Flexible hours and opportunities to engage with the local running community.
The predicted salary is between 30000 - 42000 £ per year.
As the New Balance Run Pacer, your passion for running and fitness is an integral part of providing a premium service experience to our Run Store Consumers. Your time is spent one-on-one with the consumer and educating the staff on selling skills, product knowledge, and the brand.
Essential Duties & Responsibilities
- Be the in-store running expert. Share your passion, knowledge, and experience with customers to help them find the perfect gear for their running goals.
- Deliver an exceptional customer experience by guiding runners through the entire journey, from entry to purchase, ensuring they leave inspired and informed.
- Drive performance and sales by achieving KPI’s and boosting the running category through personalized recommendations and product expertise.
- Elevate running knowledge within the store by partnering with the Training Champion to educate and inspire the team on running products, trends, and best practices.
- Actively stay up to date on running trends and maintain strong knowledge of competitor running products to provide informed advice and insights.
- Engage with the local running community – participate in races, organize store runs, and build authentic connections with runners in your area.
- Provide on-site support at New Balance sponsored running events, representing the brand and engaging with runners to create memorable experiences.
- Maintain a premium store environment by following visual and operational standards that reflect the New Balance brand.
- Support daily store operations, including opening and closing procedures, and assist the management team with additional tasks as needed.
- Champion health, safety, and compliance by adhering to company policies and environmental standards.
Job Requirements
- Strong passion for running and an active runner lifestyle (regular training, participation in races, and community involvement).
- In-depth knowledge of running products and technologies, with the ability to compare and explain differences between brands and competitors.
- Commitment to staying up to date on running trends, innovations, and performance gear.
- Ability to share running expertise and educate both customers and store team members.
- Excellent customer service and communication skills to create an engaging and informative experience.
- Team spirit and willingness to collaborate with the Training Champion to elevate running knowledge in-store.
- Availability for flexible working hours, including weekends, holidays, and occasional support at New Balance sponsored running events.
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Run Pacer (Full Time) - Oxford Street employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Run Pacer (Full Time) - Oxford Street
✨Tip Number 1
Get out there and network! Join local running clubs or events to meet fellow runners and industry folks. This not only boosts your visibility but also shows your passion for the sport, which is key for a role like Run Pacer.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your knowledge about running products and trends. This will demonstrate that you’re not just a runner, but a running expert who can elevate the store's performance.
✨Tip Number 3
Be proactive! If you see a job opening, don’t wait around. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by practising common questions related to customer service and product knowledge. Think of examples from your own running experiences that highlight your skills and passion. This will help you stand out as the perfect fit for the Run Pacer role.
We think you need these skills to ace Run Pacer (Full Time) - Oxford Street
Some tips for your application 🫡
Show Your Passion for Running: Make sure to highlight your love for running in your application. Share your experiences, whether it's races you've participated in or how you stay active. We want to see that you're not just a runner, but someone who lives and breathes the sport!
Know Your Stuff: Demonstrate your knowledge of running products and trends in your written application. Mention specific brands or technologies you’re familiar with. This will show us that you’re not just applying for the role, but that you’re genuinely interested in helping others find the right gear.
Engage with the Community: Talk about your involvement in the local running community. Whether it’s organising runs or participating in events, we love to see candidates who are active in their communities. It shows us that you’re ready to connect with our customers on a personal level.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to showcase your enthusiasm right from the start!
How to prepare for a job interview at New Balance
✨Show Your Passion for Running
Make sure to express your love for running during the interview. Share personal stories about your running journey, races you've participated in, and how you stay active. This will help demonstrate that you're not just knowledgeable but genuinely passionate about the sport.
✨Know Your Products Inside Out
Familiarise yourself with New Balance products and their competitors. Be prepared to discuss the latest running gear trends and technologies. This knowledge will show that you can provide informed recommendations to customers and elevate their shopping experience.
✨Engage with the Community
Talk about your involvement in the local running community. Whether it's participating in races or organising group runs, showcasing your connections will highlight your commitment to building relationships and enhancing the customer experience.
✨Demonstrate Team Spirit
Emphasise your ability to work collaboratively with others, especially when discussing how you would partner with the Training Champion. Share examples of how you've successfully worked in teams before, as this role requires a strong team spirit to elevate running knowledge in-store.