Retail Brand Ambassador - Customer Experience & Growth
Retail Brand Ambassador - Customer Experience & Growth

Retail Brand Ambassador - Customer Experience & Growth

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage and excite customers while ensuring a fantastic shopping experience.
  • Company: Leading sportswear brand known for its vibrant culture.
  • Benefits: Competitive pay, Retail Bonus Scheme, and generous staff discounts.
  • Why this job: Join a dynamic team and make a real impact on customer experiences.
  • Qualifications: Strong customer service skills and a passion for retail.
  • Other info: Great opportunity for growth in a fun and energetic environment.

The predicted salary is between 28800 - 43200 £ per year.

A leading sportswear brand in the Cherwell District is seeking retail associates who can engage, excite, educate, and entertain customers. Role responsibilities include achieving KPIs and ensuring customer satisfaction throughout the shopping journey.

Ideal candidates will be team players with strong customer service skills and a passion for retail.

Competitive compensation and benefits, including a Retail Bonus Scheme and generous staff discounts, are offered.

Retail Brand Ambassador - Customer Experience & Growth employer: New Balance

As a leading sportswear brand in the Cherwell District, we pride ourselves on fostering a vibrant work culture that values teamwork and customer engagement. Our employees enjoy competitive compensation, a Retail Bonus Scheme, and generous staff discounts, alongside ample opportunities for personal and professional growth within the retail sector. Join us to be part of a dynamic team that is dedicated to delivering exceptional customer experiences while having fun in a supportive environment.
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Contact Detail:

New Balance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Brand Ambassador - Customer Experience & Growth

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with their products, values, and latest campaigns. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events related to the brand. Building relationships can give us insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Practice your customer service skills! Role-play common retail scenarios with friends or family. This will help us feel more confident during interviews and demonstrate our ability to engage and entertain customers effectively.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Don’t miss out!

We think you need these skills to ace Retail Brand Ambassador - Customer Experience & Growth

Customer Service Skills
Engagement Skills
Communication Skills
Teamwork
KPI Achievement
Problem-Solving Skills
Sales Skills
Retail Knowledge
Passion for Retail
Customer Satisfaction Focus

Some tips for your application 🫡

Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share any experiences that highlight your love for engaging with customers and creating memorable shopping experiences.

Highlight Your Customer Service Skills: Make sure to emphasise your customer service skills in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in previous roles.

Be a Team Player: Since we value teamwork, mention any collaborative experiences you've had. Whether it's working on a project or helping a colleague, show us how you contribute to a positive team environment.

Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!

How to prepare for a job interview at New Balance

✨Know the Brand Inside Out

Before your interview, make sure you research the sportswear brand thoroughly. Understand their values, mission, and latest products. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to engage and entertain customers effectively.

✨Be a Team Player

Since the role requires strong teamwork, be ready to discuss how you've collaborated with others in previous jobs. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your ability to work well in a retail environment.

✨Prepare for KPI Discussions

Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you can contribute to achieving these targets. Showing that you understand the importance of KPIs will set you apart as a candidate who is results-driven.

Retail Brand Ambassador - Customer Experience & Growth
New Balance

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