Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage and assist customers while achieving personal and store performance goals.
- Company: Join New Balance, a family-oriented sportswear brand committed to growth and community.
- Benefits: Enjoy competitive pay, bonuses, generous discounts, and flexible uniforms.
- Why this job: Be part of an exciting team that values passion, learning, and customer satisfaction.
- Qualifications: Team player with customer service skills and a passion for retail; flexible schedule required.
- Other info: Opportunities for development and involvement in projects across Europe.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- Achieve personal KPI and contribute to overall store performance.
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.
- Help to ensure the store remains as commercial as possible following company guidelines.
- Adhere to company policies and procedures.
- Maintain health, safety, and environmental standards in the store.
- Perform other duties as required by the management team.
REQUIREMENTS FOR SUCCESS:
- Team Player
- Demonstrate excellent customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
#J-18808-Ljbffr
Retail Associate (8 hours) - Oxford Street employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (8 hours) - Oxford Street
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. This knowledge will help you engage with customers more effectively and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Being able to share specific experiences can set you apart as a candidate who truly understands the importance of customer satisfaction.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work varied hours, including weekends and holidays. Retail positions often require adaptability, so highlighting your availability can make you a more attractive candidate.
✨Tip Number 4
Demonstrate your enthusiasm for learning and development. Mention any relevant training or courses you've undertaken, as well as your eagerness to grow within the company, which aligns with New Balance's focus on team development.
We think you need these skills to ace Retail Associate (8 hours) - Oxford Street
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance as a brand. Highlight your passion for sportswear and how you can embody their values in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant retail skills. Use specific examples that demonstrate your ability to engage and educate customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for retail and your desire to be a brand ambassador. Mention how you can contribute to achieving personal KPIs and enhancing customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail and sales during the interview. Share specific examples of how you've engaged with customers in the past and what excites you about working in a retail environment.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to customer service. Think of scenarios where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's focus on delivering total customer satisfaction.
✨Be a Team Player
Highlight your ability to work well within a team. Share experiences where you collaborated with colleagues to achieve common goals, as teamwork is essential in a retail setting.
✨Understand the Brand
Familiarise yourself with New Balance's values and products. Being able to speak knowledgeably about the brand will show your commitment and help you connect with the interviewers, demonstrating that you are ready to be a true brand ambassador.
