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For Companies At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in our retail store.
- Company: Join the New Balance family, a growing sportswear brand with a vibrant culture.
- Benefits: Competitive pay, retail bonus scheme, generous staff discount, and great development opportunities.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Team player with customer service skills and a passion for retail.
- Other info: Flexible work schedule and inclusive working environments across Europe.
The predicted salary is between 10 - 12 £ per hour.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties as required from the management team
REQUIREMENTS FOR SUCCESS
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Associate (8 hours) - Bicester employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (8 hours) - Bicester
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into New Balance's history, values, and products. This way, you can show your passion and knowledge during the chat, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can engage and excite customers. Role-playing with a friend can help you feel more confident in delivering that top-notch service they’re looking for.
✨Tip Number 3
Be ready to showcase your teamwork abilities! During the interview, share examples of how you've worked well in a team before. New Balance values collaboration, so let them know you’re all about supporting your colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the New Balance family. Good luck!
We think you need these skills to ace Retail Associate (8 hours) - Bicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you genuinely love working with customers and can be a true brand ambassador for New Balance.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific examples of how you've engaged and excited customers in previous roles – we love seeing that!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your written application. Use clear language and check for any spelling or grammar mistakes – first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of joining our incredible team. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at New Balance
✨Know the Brand Inside Out
Before your interview, make sure you research New Balance thoroughly. Understand their values, mission, and product range. This will not only help you answer questions confidently but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This is crucial for a Retail Associate role!
✨Demonstrate Team Spirit
Since being a team player is key for this position, be ready to discuss how you've collaborated with others in previous jobs. Share specific instances where teamwork led to success, as this will resonate well with the interviewers.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your customer interaction skills. Practice common retail scenarios, like handling a difficult customer or upselling a product, so you can showcase your ability to engage and educate consumers effectively.