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For Companies At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in a vibrant retail environment.
- Company: Join New Balance, a family-focused brand with a passion for sports and community.
- Benefits: Competitive pay, retail bonus scheme, generous staff discounts, and flexible uniforms.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Team player with a passion for retail and strong communication skills.
- Other info: Great development opportunities and an inclusive work culture across Europe.
Overview
Be among the first 25 applicants. New Balance is a family-focused brand seeking associates who can engage, excite, educate and entertain customers from the moment they walk through the door. We’re looking for individuals with a true brand ambassador mindset and a passion for working with customers.
Responsibilities
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties as required by the management team
Requirements for success
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
Additional benefits
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Job details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Sporting Goods Manufacturing
Note: The following sections list other job postings and related content that are not required to describe the role and have been removed to focus on the current opportunity.
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Retail Associate (8 hours) - Bicester employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (8 hours) - Bicester
✨Tip Number 1
Get to know the brand! Before you step into that interview, make sure you understand New Balance's values and products. This will help you connect with the team and show your passion for retail.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd engage and excite customers. Role-playing with a friend can really help you nail those responses.
✨Tip Number 3
Be ready to discuss your flexibility! Since the job requires working weekends and holidays, be prepared to share your availability and how you can fit into their schedule.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the New Balance family.
We think you need these skills to ace Retail Associate (8 hours) - Bicester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you genuinely care about engaging with customers and making their experience memorable.
Tailor Your CV: Make sure to customise your CV for this role. Highlight any relevant experience or skills that match the job description, like teamwork and communication. We love seeing how you can contribute to our store's success!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at New Balance
✨Know the Brand Inside Out
Before your interview, make sure you research New Balance thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions confidently but also show your genuine interest in being a brand ambassador.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to satisfy a customer. This will demonstrate your ability to engage and entertain customers, which is key for this role.
✨Demonstrate Team Spirit
As a Retail Associate, being a team player is crucial. Be ready to discuss how you've collaborated with others in previous roles. Highlight any experiences where teamwork led to achieving goals or improving customer satisfaction.
✨Be Ready for Role-Playing Scenarios
During the interview, you might be asked to role-play a customer interaction. Practice common retail scenarios, like handling a complaint or upselling a product. This will help you feel more comfortable and showcase your communication skills effectively.
