Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in a vibrant retail environment.
- Company: Join the New Balance family, a growing sportswear brand with a passion for teamwork.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Why this job: Be a brand ambassador and make a real impact on customer experiences every day.
- Qualifications: Team player with a passion for retail and strong customer service skills.
- Other info: Flexible uniform options and inclusive work culture across Europe.
Dalton Park, UK Retail Contract Part time. New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
Responsibilities
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties that are from the management team
Qualifications
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
Benefits
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
#J-18808-Ljbffr
Retail Associate (8 Hours / 3 Months FTC) - Dalton Park employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (8 Hours / 3 Months FTC) - Dalton Park
✨Tip Number 1
Get to know the brand! Before your interview, dive into New Balance's history and values. This way, you can show your passion for the brand and how you can be a true ambassador for it.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can engage and excite customers. Role-playing with a friend can help you feel more confident when it comes to delivering that top-notch service.
✨Tip Number 3
Be ready to discuss your KPIs! Know what key performance indicators are important in retail and be prepared to share how you've achieved them in the past. This shows you're results-driven and ready to contribute to the store's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at New Balance.
We think you need these skills to ace Retail Associate (8 Hours / 3 Months FTC) - Dalton Park
Some tips for your application 🫡
Show Your Passion: Let your love for retail and customer service shine through in your application. We want to see how excited you are about joining our team and being a brand ambassador for New Balance!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for team players with great communication skills, so don’t be shy about showcasing those!
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to work with us at Dalton Park. Share specific examples of how you've engaged and delighted customers in the past – we love a good story!
Apply Through Our Website: For the best chance of joining our incredible team, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at New Balance
✨Know the Brand
Before your interview, take some time to research New Balance. Understand their values, mission, and what makes them stand out in the sportswear industry. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to engage and satisfy customers, which is crucial for this role.
✨Be Ready to Discuss KPIs
Since achieving personal KPIs is part of the job, be prepared to discuss how you’ve met targets in previous roles. Whether it’s sales figures or customer satisfaction scores, having specific examples will show that you understand the importance of performance in retail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the store. This shows your enthusiasm for the role and helps you gauge if the company culture is the right fit for you.