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For Companies At a Glance
- Tasks: Engage and assist customers while achieving personal and store performance goals.
- Company: Join New Balance, a growing sportswear brand that values teamwork and development.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and flexible uniforms.
- Why this job: Be part of an inclusive team that values your passion for retail and customer service.
- Qualifications: Must be a team player with strong communication skills and a desire to learn.
- Other info: Flexible work schedule includes weekends and holidays; great opportunities for growth.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- Achieve personal KPIs and contribute to overall store performance.
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.
- Help to ensure the store remains as commercial as possible following company guidelines.
- Adhere to company’s policies and procedures.
- Maintain health, safety, and environmental standards in the store.
- Perform other duties as required by the management team.
REQUIREMENTS FOR SUCCESS:
- Team player.
- Demonstrate customer service skills.
- A passion for retail and sales.
- Desire to learn.
- Ability to perform basic maths and general retail operational processes.
- Effective communication skills.
- Flexible work schedule including weekends and holidays.
ADDITIONAL BENEFITS:
- Competitive compensation.
- Potential to earn more through our Retail Bonus Scheme.
- Great development opportunities.
- Inclusive working environments across all our European locations.
- Generous staff discount.
- Project involvement across our European region.
- Flexible uniform package.
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Retail Associate (8 hours, 3 months fixed term) - Bridgend employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (8 hours, 3 months fixed term) - Bridgend
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. Being able to speak passionately about their products and how they fit into the lifestyle of customers will show your genuine interest and make you stand out as a candidate.
✨Tip Number 2
Prepare to demonstrate your customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this aligns perfectly with the role's focus on delivering total customer satisfaction.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Retail is all about working together to achieve store goals, so be ready to discuss how you've successfully worked in teams in the past and how you can contribute to a positive store environment.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires a flexible work schedule, highlighting your willingness to work weekends and holidays can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Retail Associate (8 hours, 3 months fixed term) - Bridgend
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance as a brand. Understand their values, mission, and what makes them unique in the sportswear industry. This knowledge will help you tailor your application to reflect your alignment with their ethos.
Highlight Customer Service Skills: Since the role focuses on engaging with customers, emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully interacted with customers in previous roles.
Show Your Passion for Retail: Express your enthusiasm for retail and sales in your application. Mention any relevant experiences that showcase your love for working in a retail environment and your desire to contribute to the store's success.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific position. Use keywords from the job description, such as 'team player', 'effective communication skills', and 'flexible work schedule', to demonstrate that you meet their requirements.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail during the interview. Share specific examples of how you've engaged with customers in the past and what excites you about working in a retail environment.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer, as this will showcase your ability to deliver total customer satisfaction, which is crucial for the role.
✨Be Ready to Discuss Teamwork
Since being a team player is essential, come prepared with examples of how you've successfully worked in a team setting. Highlight your ability to collaborate and support your colleagues to achieve common goals.
✨Understand the Brand
Research New Balance and understand its values and mission. Be ready to discuss how you can embody these values as a brand ambassador and contribute to the store's performance and customer experience.