Retail Associate (8 hours / 2 Months FTC) - Edinburgh

Retail Associate (8 hours / 2 Months FTC) – Edinburgh

New Balance is more than just a sportswear brand – we are a family. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

Major accountabilities:

• To achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.
• Help to ensure the store remains as commercial as possible following company guidelines.
• Adhere to company’s policies and procedures.
• Responsible for maintaining health, safety, and environmental standards in store.
• Perform other duties as required by the management team.

Requirements for success:

• Team player.
• Demonstrate customer service skills.
• A passion for retail and sales.
• Desire to learn.
• Ability to perform basic maths and general retail operational processes.
• Effective communication skills.
• Flexible work schedule including weekends and holidays.

Additional benefits:

• Competitive compensation.
• Potential to earn more through our Retail Bonus Scheme.
• Great development opportunities.
• Inclusive working environments across all our European locations.
• Generous staff discount.
• Project involvement across our European region.
• Flexible uniform package.