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For Companies At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in a vibrant retail environment.
- Company: Join New Balance, a leading brand in sporting goods with a passion for customer experience.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and flexible uniforms.
- Why this job: Be part of a dynamic team and grow your skills in the exciting world of retail.
- Qualifications: Team player with a passion for sales and excellent communication skills.
- Other info: Great development opportunities and an inclusive work culture across Europe.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties that are required from the management team
REQUIREMENTS FOR SUCCESS:
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
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Retail Associate (38 hours) - Trafford Centre employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (38 hours) - Trafford Centre
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into New Balance's history, values, and products. This way, you can show your passion for retail and how you can represent the brand effectively.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers. Role-playing with a friend can help you feel more confident in delivering that top-notch service they’re looking for.
✨Tip Number 3
Be ready to discuss your KPIs! Employers love to see candidates who are results-driven. Prepare examples of how you've met or exceeded targets in previous roles, even if it’s just in a part-time job or during your studies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter, making your job search smoother.
We think you need these skills to ace Retail Associate (38 hours) - Trafford Centre
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see that you’re excited about the chance to engage with customers and represent the New Balance brand.
Highlight Your Customer Service Skills: Make sure to mention any previous experience you have in customer service. We’re looking for team players who can deliver total customer satisfaction, so share examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Retail Associate role at Trafford Centre.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at New Balance
✨Know the Brand Inside Out
Before your interview, make sure you research New Balance thoroughly. Understand their products, values, and what sets them apart in the retail world. This will not only show your passion for the brand but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This is crucial for a Retail Associate role, so be ready to share these stories!
✨Demonstrate Team Spirit
As a Retail Associate, being a team player is key. Be prepared to discuss how you've collaborated with others in previous roles. Highlight any experiences where you contributed to team goals or supported your colleagues, as this will resonate well with the interviewers.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your customer interaction skills. Practice common scenarios, like handling a difficult customer or upselling a product. This will help you feel more confident and showcase your ability to engage and educate customers effectively.
