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For Companies At a Glance
- Tasks: Engage and assist customers, ensuring a fantastic shopping experience.
- Company: Join New Balance, a family-oriented sportswear brand focused on growth and community.
- Benefits: Enjoy competitive pay, a bonus scheme, generous discounts, and flexible uniforms.
- Why this job: Be part of an exciting team that values passion, learning, and customer connection.
- Qualifications: Must be a team player with customer service skills and a love for retail.
- Other info: Flexible hours including weekends; great development opportunities across Europe.
The predicted salary is between 20000 - 30000 £ per year.
Retail Associate (38 hours) – Cheshire Oaks
Join to apply for the Retail Associate (38 hours) – Cheshire Oaks role at New Balance.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
Major Accountabilities
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties that are required from the management team
Requirements for Success
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
Additional Benefits
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Seniority Level
- Entry level
Employment Type
- Full-time
Job Function
- Sales and Business Development
Industry
- Sporting Goods Manufacturing
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Retail Associate (38 hours) - Cheshire Oaks employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (38 hours) - Cheshire Oaks
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. Being able to speak passionately about their products and how they fit into the lifestyle of customers will show that you're genuinely interested in the role.
✨Tip Number 2
Prepare to demonstrate your customer service skills during the interview. Think of examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with the expectations for a Retail Associate.
✨Tip Number 3
Show your enthusiasm for teamwork. Since being a team player is crucial for this role, be ready to discuss how you've successfully collaborated with others in previous jobs or projects.
✨Tip Number 4
Be flexible and open about your availability. Highlighting your willingness to work weekends and holidays can set you apart from other candidates, as it shows your commitment to meeting the store's needs.
We think you need these skills to ace Retail Associate (38 hours) - Cheshire Oaks
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what New Balance is looking for in a Retail Associate. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail and customer service. Use specific examples that demonstrate your ability to engage with customers and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your desire to be a brand ambassador for New Balance. Mention how your values align with the company's mission and culture.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail during the interview. Share experiences where you went above and beyond for customers, as this aligns with New Balance's focus on customer engagement.
✨Demonstrate Team Spirit
As a Retail Associate, being a team player is crucial. Prepare examples of how you've successfully worked in teams before, highlighting your ability to collaborate and support your colleagues.
✨Know the Brand
Familiarise yourself with New Balance's products and values. Being able to discuss their brand ethos and how it resonates with you will show that you're not just looking for any job, but are genuinely interested in being part of their family.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in the role. Be ready to discuss how you would handle difficult situations or ensure customer satisfaction, demonstrating your problem-solving skills.
